Program Manager - Case Management

Wellpower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  

Program Managers provides both clinical and administrative supervision to a multidisciplinary team within the organization. This role is responsible for ensuring effective team operations, delivering high-quality, trauma-informed treatment, and fostering innovation in behavioral health practices. The Program Manager leads team success by supporting staff development, promoting accountability, and coordinating team functions and community initiatives. This position also oversees compliance, documentation, and budgetary responsibilities while maintaining strong partnerships and aligning with organizational goals.

Learn More About Wellpower:

Pay Range & Benefits:

$65,365 - $88,435/yr

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges.  We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower’s benefits plan. For a full description of benefit offerings, please visit: https://wellpower.org/workplace-of-choice/.

Responsibilities & Duties:

· Provide clinical and administrative supervision to multidisciplinary staff, ensuring efficient
operations and delivery of high-quality, person-centered, trauma-informed care.
· Hold staff accountable for achieving service hour expectations, meeting performance metrics,
and maintaining timely, accurate documentation and billing.
· Support staff development through training, mentoring, reflective supervision, and performance
evaluations.
· Conduct timely evaluations and ongoing performance conversations, offering coaching,
constructive feedback, and disciplinary action when necessary.
· Ensure clinical documentation and case management services meet organizational, regulatory,
and quality standards.
· Conduct regular audits to maintain compliance with internal policies and external regulations; revise and implement workflows and procedures to align with best practices. 
· Coordinate daily operations, staff scheduling, team coverage, and service delivery to meet community and consumer needs. 
· Partner with leadership to set and monitor short- and long-term goals that align with programmatic and organizational priorities.
· Lead innovation in program design and service delivery to strengthen and expand behavioral health offerings. 
· Monitor program outcomes and implement continuous improvements to enhance service effectiveness and impact. 
· Foster team accountability, morale, and engagement by identifying areas for growth and celebrating individual and team achievements. 
· Collaborate with internal departments and community partners to ensure coordinated care and strategic alignment. 
· Oversee financial planning and budget management, including forecasting, monitoring expenditures, and ensuring alignment with established targets. 
· Demonstrate operational expertise in Fee-for-Service or similar performance-based models to drive financial sustainability. 
· Perform other duties as assigned by leadership

Requirements & Qualifications:  

Education:

Master’s degree in psychology, social work or other related human services degree. 

**Licensure required (LPC, LCSW, LMFT valid and in good standing).

Experience:

· Minimum 4 years of experience providing clinical services - preferred

· Minimum of 2 years of supervisory and management experience - preferred

· Experience with program development, budget oversight, and grant funding preferred

· Expertise in a "Fee for Service" model, ensuring team performance aligns with the financial goals preferred.

Why Work at WellPower?
Join a workplace where purpose meets passion!

• Mission-Driven Impact: Be part of meaningful work that transforms lives and strengthens the Denver community.
• Wellness-Focused Culture: Thrive in an organization that prioritizes your self-care and well-being.
• Award-Winning Workplace: Proudly named a Top Workplace by The Denver Post for 11 consecutive years.
• Comprehensive Benefits: Access medical, dental, vision insurance, PTO, and retirement matching—available at just 30 hours per week.
• Competitive Pay: Our $26.72/hour minimum wage ensures fair compensation for all employees.
• Licensure Support: Free supervision for LCSWs, LPCs, and LMFTs.
• Team Activities: Connect with colleagues through fun leagues like bowling, volleyball, dragon boat racing, and more!

Tuberculosis (TB) screening, testing  -  TB  screening and testing, is required and must be completed prior to hire ( i.e., preplacement), and maintained during employment