Professional Services Support - 1008

TLDR

This entry-level role involves supporting the Project Management Office by assisting with project coordination and documentation, ideal for candidates keen on project management.

Major Responsibilities:
  • Support project coordination by helping track timelines, deliverables, and project updates

  • Assist with maintaining project documentation, including notes, files, and status updates

  • Update and maintain project information in systems such as Salesforce and Jira

  • Help ensure project records and documentation are accurate and up to date

  • Assist in pulling basic reports and tracking project-related data as needed

  • Support the Professional Services and Client Success teams with administrative and coordination tasks

  • Communicate with internal teams to gather updates and keep projects moving forward

  • Perform other administrative or project support duties as needed

  • Education and Experience:
  • High school diploma required; associate’s degree, certifications, or relevant coursework is a plus

  • Open to candidates with transferable experience or strong interest in project management, operations, or client services

  • Internship, part-time, or early career experience in administrative, operations, or customer-facing roles is helpful but not required

  • Basic proficiency in Excel or Google Sheets (comfortable with spreadsheets and simple data tracking)

  • Familiarity with tools like Salesforce, Jira, or similar systems is a plus, but not required

  • Strong organizational skills and attention to detail

  • Ability to manage multiple tasks and follow through on assignments

  • Strong communication skills and willingness to learn in a fast-paced environment

  • Lightcast is a global leader in labor market insights with our headquarters located in Moscow, ID (US) and other offices in the United Kingdom, Europe, and India.  We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities.

    Lightcast is proud to be an equal opportunity workplace and does not discriminate on the basis of federally protected statuses. Lightcast has always been, and always will be, committed to diversity of thought and unique perspectives. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

    Emsi Burning Glass delivers comprehensive labor market analytics and economic insights through user-friendly web applications and tailored reports. Targeting higher education institutions and workforce development agencies, their solutions empower clients to navigate the job market landscape effectively and drive economic growth.

    View all jobs
    Ace your job interview

    Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.

    Customer Service Q&A's
    Report this job
    Apply for this job