Production Supervisor with French

We are searching for tech-savvy enthusiasts! If you enjoy using computers and find satisfaction in helping others find the ideal solution, YOU are our future colleague! And you'll also be considered a hero when you solve our customer's challenges. 

What we will achieve together: 

Manage team activity 

• Ensure and control compliance with procedures and commitments 
• Provide training for team members regarding practices and customer context, oversee the improvement of their skills 
• Plan the work of the team and control the adequacy of resources according to the activity 
• Ensure the application of procedures and instructions 
• Monitor the qualitative and quantitative levels of the team's activity 
• Calculate SLAs and propose action plans 
• Share knowledge and improve the team's skills 

This is the right job for you if have:

• Proven experience as a Team Leader / managing teams
• Experience with Easyvista or ServiceNow 
• Fluent French (B2-C1) and fluent English (B2)
• Strong Leadership skills
• A proactive, innovative mindset and the ability to propose effective solutions 
• Knowledge of service contractual agreements
• Solid pedagogical and training abilities 
• Proficiency in Windows 10
• Proficiency in Office 365

What we offer:

• Performance bonus
• Expense account for holidays
• Reimbursement of public transport expenses
• Meal tickets and gift vouchers
• Training opportunities
• Regina Maria medical package
• Extra vacation days
• Fruits on the house

What about choosing much more than a job? #AJobThatMakesSense

All our positions are open to people with disabilities