Production Manager

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

• Analyze production operations for the designated shift and determine changes related to staffing and production procedures.
• Ensure overall customer satisfaction and establish effective communication with employees.  
• Effective collaboration with employee teams and other shifts to achieve company business and cultural objectives.  Interact closely with other departments outside of operations.
• Lead the shift’s operational improvement efforts with clear goals for improving safety records, quality, on-time delivery, productivity, and inventory levels. 
• This position plays a key role in creating a work environment that fosters pride and commitment as well as promoting personal growth for all team members. 
• Lead by example and create an atmosphere of accountability in the workplace.
• Manage the warehouse responsibilities for inventory, manifest, shipping and receiving during the designated shift.
• Develops or revises standard operational procedures (SOP) and work practices to ensure flawless compliance with established procedures.
• Review and make recommendations to employee documentation including record of conversation documents. 
• Partner with other Production Managers to ensure consistency between shifts.
• Attracting and developing subordinates to improve the overall performance of the organization.
• Ability to earn respect and work as a team player with all employees, as well as be a leader and effectively develop teams. 
• Labor planning for both daily operations and ramp ups for peak periods.
• Quality of service
• Overall Safety in all areas such as processing and behavioral and adherence to OSHA policies and standards
• Responsible for creating and adhering to the budget and P&L
• Maintain confidentiality and strict compliance with the company’s security policy related to potential access to sensitive information

• Knowledge and experience in the application and management of budgeting, financial measurement and analysis systems.
• Must be innovative, customer focused and possess strong leadership and communication skills.
• Experience with Lean manufacturing and ISO required.
• Ability to see bigger picture
• Able to work independently on projects and also collaborate as a strong team member
• Communicate effectively both internally and externally; i.e. check email, meetings, interaction
• Excellent attention to detail, flexible and adaptable to change
• Able to operate under pressure and meet deadlines
• Ability to multitask and set priorities
• Ability to write operation reports
• Documentation and procedure writing skills
• Knowledge of Word, Excel and MRP systems also a plus
• Training or Educational activity experience
• Able to stand for long periods of time, lift up to 50 lbs., mobility to crouch, kneel, reach, bend and do repetitive actions with hands and arms 

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.