Production and Service Technician

About RBR

At RBR, we’ve been making waves in oceanography since 1973, designing cutting-edge instruments to measure our blue planet. Built to withstand some of the harshest environments on Earth, our instruments are deployed from the ocean’s deepest trenches to the polar ice caps, capturing essential data on water temperature, salinity, pH, and more. This data empowers researchers in the global fight against climate change, and our technology supports groundbreaking science with partners like Fisheries and Oceans Canada, Woods Hole, the Scripps Institution, and the British Antarctic Survey.

At RBR, we care deeply about our work, each other, the environment, and the global communities we serve. We value teamwork, continuous improvement, and having fun along the way. From Friday lunches to social events, we’re a crew that thrives on taking on complex and exciting challenges that have a meaningful impact on the blue planet! Ready to make waves with us? Apply below!

About the role

As a Production and Service Technician at RBR, you will have the opportunity to work on all aspects of our instruments from assembly, configuration, final test, and repairs and service. You're a curious hands-on problem solver who has the ability to work independently, take responsibility, and produce high-quality work. As part of a small team of technical experts, you must be dedicated, an effective communicator, and thrive in a fast-paced environment. If you're ready to contribute your expertise in a dynamic role, we'd love to have you join our team!

What you'll do

  • Troubleshooting and reporting using an issue management software, like Jira, of RBR instruments for failures both for service and production

  • Provide detailed reports of instrument failures and required repairs, with the ability to demonstrate reasoning directly to the support team responsible for customer communication

  • Repairing of defective instruments

  • Setting up, performing configuration and final test of RBR instruments

  • Reading, understanding and generating process documentation, drawings and electrical schematics to repair product issues

  • Work closely with the service coordinator to set priorities and work through repair issues and potential hurdles to timely completion 

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