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NECSWS

Product Support Engineer - Linux,SQL(Night shift)

Mumbai , India
full-time

AI overview

Support mission-critical applications and process improvement initiatives while leveraging excellent communication skills and ITIL knowledge.

Role: Product Support Engineer

Experience: 2-5years

Location: Remote due to Jamaican working hours(7:30pm - 4:00am)

Summary:

  • Excellent Communication Skills using English
  • ITIL V3 Foundation
  • Production of service documentation
  • Client Service Management Exposure
  • Interpersonal Skills
  • Experience of development & delivery of Service Improvement Plans
  • Experience of working with Mission Critical applications
  • Knowledge of the various technologies used to deliver services
  • Experience of using call tracking/Management system
  • Exposure to following is not mandatory but would be beneficial:
    • Windows/UNIX/Linux environments
    • Solaris Servers
    • Java programming
    • Uniface
    • Ensemble
    • Microsoft .net
    • SQL
    • Oracle
    • jetnexus
    • Javascript
    • HTML
    • Active MQ
    • Docker

 

Excellent Communication Skills required.

NECSWS

NEC Software Solutions (India) Private Limited!  is based in Mumbai (Worli & Airoli) and Bangalore with an employee strength of 1300+. It is one of the foremost providers of end- to-end IT services across various sectors. We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies.We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services.

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