Product Support Engineer

We are looking for a Senior Product Support Engineer, Maritime, to join our rapidly growing team in Quincy, MA. In this role, you will own and drive all aspects of sustainment, focusing on maintenance planning, technical data, sparing, and lifecycle management of our Autonomous Underwater Vehicles (AUVs). You will develop and maintain critical sustainment artifacts, ensuring they remain up-to-date and aligned with product evolution. Collaborating closely with engineering, quality, reliability, and operations teams, you will create and execute comprehensive plans that support the long-term reliability and operational readiness of our systems. This role is pivotal in ensuring that Anduril’s AUVs, UUVs, & USVs meet the highest standards of performance and maintainability throughout their lifecycle. From crafting detailed maintenance strategies to managing technical documentation and spare parts planning, your expertise will play a vital role in enabling Anduril’s mission to transform Autonomous Underwater Vehicle operations.

WHAT YOU'LL DO:

• Develop and maintain comprehensive, ground-up sustainment plans for AUVs, UUVs, & USVs
• Partner with customers, operations teams, and engineering teams to define and implement effective maintenance and repair strategies
• Ensure the availability of up-to-date maintenance procedures, tools, and technical manuals to support sustainment operations
• Serve as the primary point of contact (POC) for all sustainment-related matters within the product team
• Collaborate with engineering teams during new product development to integrate best sustainment practices early in the design process
• Create and maintain a service bill of materials (SBOM) to establish a central, up-to-date repository for sustainment artifacts

REQUIRED QUALIFICATIONS:

• Demonstrates a detailed and extensive technical expertise and application of engineering principles
• Proficiency in CAD software and product lifecycle management tools
• Familiarity with military standards and specifications
• 5+ years of demonstrated experience working in a high rigor environment (maritime, aerospace, automotive, nuclear, etc.)
• Ability to work effectively in unstructured environments and adapt to changing priorities
• Strong self-motivation and ability to work independently
• Exceptional problem-solving skills and analytical thinking
• Possess high attention to detail and strong organizational skills.
• Excellent written and verbal communication skills – you must have an ability to synthesize complex quantitative data into clear decision statements
• Demonstrated ability to learn and master new technologies quickly

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Engineering (Maritime, Mechanical, Manufacturing, Aerospace, or related field)
• 5+ years of experience in product support, sustainment, or systems engineering
• Prior experience working with JIRA, Siemens NX, Teamcenter (PLM), or Oracle (ERP) or equivalents
• Experience reviewing technical drawings/schematics.
• Understanding of the use of the Technical Data Package (drawings, parts lists, interface control documents, and electrical schematics).
• Broad knowledge of Integrated Product Support (IPS), including sustainment and supportability principles and concepts.
• Experience with complex military systems or defense technology products
• Eligible to obtain and maintain an active U.S. Secret security clearance
• Willingness to travel for on-site support and customer engagements