Product Specialist (Remote - US)

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Specialist in the United States.

As a Product Specialist, you will play a pivotal role in implementing and optimizing a cutting-edge manufacturing platform for clients across the pharmaceutical and broader manufacturing sectors. You will work closely with customers to understand, analyze, and configure their workflows, ensuring seamless adoption and execution of the platform. This position combines technical expertise, process mapping, and hands-on training to help clients maximize the value of the system. You will act as a trusted advisor, guiding users through complex workflows, addressing challenges, and providing actionable solutions. Collaboration with internal teams to translate client needs into product improvements is a core aspect of this role. The position demands adaptability, strong problem-solving skills, and a passion for driving customer success in a fast-paced, innovative environment.

Accountabilities:
• Partner with clients to understand existing processes and configure them within the platform.
• Analyze and resolve complex batch records and workflow gaps independently.
• Assist with process mapping for customers lacking documented procedures.
• Collaborate with process owners to understand challenges and identify solutions.
• Provide role-based training and product demonstrations to ensure proper use and adoption.
• Test internal products and contribute feedback for platform iterations.
• Communicate project updates proactively and manage client expectations.
• Monitor industry trends and integrate insights into customer recommendations.
• Advocate for the platform internally and externally, supporting content creation, process improvement, and roadmap initiatives.
• Adapt to shifting priorities in response to market and customer needs.

Requirements

 • 5+ years of experience as a Product Specialist for software products, with MES, business process, or cloud experience preferred.
• 2+ years of experience working with MES systems (PAS-X highly preferred).
• Strong ability to translate client requirements into solutions frameworks and MES configurations.
• Excellent communication and interpersonal skills for technical and non-technical audiences.
• Proven problem-solving skills and capacity to work independently with minimal supervision.
• Ability to manage multiple projects and meet deadlines effectively.
• Entrepreneurial, flexible, and proactive mindset with a “roll-up-your-sleeves” approach.
• Technical or engineering-based bachelor’s degree required; MBA or master’s degree is a plus.
• Legal authorization to work for any employer in the U.S.
• Willingness to travel up to 15% as needed.

Benefits

 • Competitive salary range: $100,000–$120,000.
• Generous health, dental, and vision benefits.
• Unlimited PTO and paid parental leave.
• Employee equity program — every employee is a shareholder.
• Remote-friendly with flexible work arrangements and $250 at-home setup stipend.
• 14 company holidays, including a week for the 4th of July and end-of-year break.
• Generous 401(k) match and contributions.
• Inclusive and diverse workplace culture, supporting personal and professional growth.

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job’s core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role.
Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!

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