Product Readiness & Enablement Manager – Network APIs (Konera)

Summary

The Product Readiness & Enablement Manager (Konera) is responsible for ensuring that Proximus Global’s Network API products are fully operational, integrated, and ready for commercialization across supply (MNO multi signals) and demand channels (internal and external).

This role acts as the critical link between MNO supply, product management, engineering, and go-to-market teams, ensuring that APIs are not only defined but technically available, validated, and consumable via aggregators, connectors, and enterprise channels.

Using a structured readiness framework (as illustrated in integration tracking across environments), this role ensures that all signals from MNO partners are production-ready, and that products can be seamlessly exposed via the API marketplace and partner ecosystem.

Responsibilities

Network API signal maturity 

• Own the product signal readiness lifecycle, ensuring APIs move from deployment to full commercial availability (internally and externally)
• Define and manage readiness criteria across:

• North-bound: API availability (deployment, documentation)
• Southbound: Integration status (SIT, replica, production)
• Partner onboarding readiness
• Ensure no product is exposed to market without validated, production-ready alignment
• Dashboard readiness (prepare the list of actions and checkpoints to setup the health report on market entry readiness.

MNO Supply Readiness & Integration Tracking

• Act as the single point of coordination for MNO API readiness (direct connection, indirect connection via partner)
• Ensure and support execution of tech transition of existing MNO signals hosted on different platform (Truesense, Phone ID, Verify API,...) to a single platform.
• Track and manage integration status across operators (e.g., Jio, Airtel, Vodafone), including:
  • Deployment status
  • Integration testing (SIT, replica, production)
  • Dependency management (e.g., credentials, access, configurations)
• Proactively identify and resolve blockers (e.g., “waiting for credentials”) with the right stakeholder and ensure challenging the status quo and pushing organization for a fast execution
• Ensure consistency and standardization of signals across MNO partners

Cross-functional Coordination

• Act as the bridge between:
  • Product Managers (strategy & roadmap)
  • Engineering & CTO teams (integration & delivery)
  • Partnerships (MNOs and ecosystem players)
  • GTM teams (commercial readiness)
• Drive alignment and accountability across teams to ensure readiness OKRs milestones are met

Readiness Support

• Ensure products are fully ready for commercial launch and scaling, including:
• Technical readiness (APIs, integrations, performance)
• Operational readiness (support, onboarding flows)
• Documentation and enablement assets
• Support GTM and Sales teams with clear visibility on product readiness status

Process, Standardization & Automation

• Define and implement standard readiness frameworks and processes across all APIs and operators
• Drive automation of readiness tracking and validation where possible
• Ensure real-time visibility into integration and readiness status

Requirements

• 3–6 years of experience in product operations, product management, technical program management, or API delivery roles
• Bachelor’s or Master’s degree in Telecommunications, Computer Science, Engineering, or related field
• Strong understanding of API ecosystems, integration processes, and telecom environments
• Experience working with MNOs, partners, or external integrations is a strong advantage
• Good understanding of end-to-end API lifecycle, including deployment, testing, and production readiness
• Proven ability to manage cross-functional dependencies and drive execution across multiple stakeholders
• Strong problem-solving skills with the ability to identify and unblock integration issues quickly
• Experience working in Agile environments and coordination with engineering teams
• Strong analytical mindset with experience in tracking, reporting, and operational dashboards
• Detail-oriented with a strong focus on execution, reliability, and operational excellence

We are offering

• Good compensation - Competitive € salary plus benefits package.
• Development opportunities.
• Challenging but also a friendly working environment.
• And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivalled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle.

Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalised omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honour our commitment to connect, protect and engage everyone, everywhere.