Product Quality Specialist

About the role

As a Product Quality Specialist you will join the Supply Chain and Logistics team part of the broader Hardware team.

You will be responsible for supervising the Quality Policy of our proprietary products. 

To be successful in this role you should have excellent communication skills - you will be working with multiple suppliers and warehouses. You are also someone who is very detail oriented and knows what constitutes good quality. 

About the team

You have probably used our card readers to buy a cappuccino or pay your hairdresser already. In Hardware, we are passionate about creating these beautifully designed card payment devices and accessories that enable our merchants to start, run, and grow their own businesses. In doing so, we deal with a diverse range of engineering topics - industrial and electronic design, embedded systems, all the way to mobile apps and backend services.

We believe in open communication and constant learning over strict rules. If you're looking for the chance to innovate and help millions of small independent merchants succeed - join us!

Curious to know how it feels working in the Hardware team? Check this out!

What you’ll do:

Product Quality:

• Help any complaint or 8D report from suppliers and customers
• Conduct Product Audits through QA standards in the production lines

• Conduct QA Audit at our suppliers, warehouses and manufacturers.

• Create & Update quality related documentations, WI / Procedures.

• Monitor the quality indicators and act accordingly for improvement and preparing reports by collecting, analyzing and summarizing data.

• Verify good manufacturing practices at our suppliers and ensure that products adhere to quality standards.

Data Manager:

• Create/Edit/Maintain the Bill of Materials, Specifications, Drawings, Costs, for all the projects in the PDM system.

You’ll be great for this position if:

• You have 4-5 years of experience working in the manufacturing domain, preferably in a Quality role.
• You have a degree in Industrial, Electrical, Mechanical Engineering or similar.
• You have a proven track record of managing product quality issues - from rejection, to following 8D reports for solving the issue.
• You are able to travel 1-2 times per month to our suppliers.

Nice to have:

• You’ve experience with ISO 9001
• You’ve experience working with Bill Of Materials on consumer electronics products.
• Basic knowledge of electronics.

Why you should join SumUp 

• Opportunity to work with a truly global, multicultural team (we are 3000+ people from 60+ countries, spread across 3 continents).
• 28 days’ paid leave + 1 for Birthday
• Competitive salary package and virtual stock option programme
• Flexible working hours
• Learning & development budget for attending conferences and external training
• SumUp Corporate Pension Scheme
• Wellness benefits: in-house fitness classes with Fitness Matters, in-house Yoga teacher, gym in the office, football & running teams, subsidised Urban Sports Club
• A lot of other cool benefits such as Bike leasing, Subsidised Public Transport Card, Language Learning platform/courses, Kita placement assistance, relocation assistance, 2x per week subsidised office lunches, and a brand new beautiful place to work in the heart of Berlin