Mandatory skill:
Candidate should be having experience in Mobile Channel (1 implementation of mobile channel)
Candidate should have experience in Banking CJE
Must-Have:
• Customer-Centric Thinking – Strong ability to understand customer needs, pain points, and expectations to create seamless experiences.
• A compelling vision when it comes to exceptional digital customer experiences
• Experience in customer journey mapping and optimization. Understanding process and hands on. Data-Driven Decision Making – Proficiency in analyzing customer data, journey analytics, and insights to drive improvements.
• The ability to simplify complex information and translate it into user-friendly digital solutions.
• Strong communication and collaboration skills to work effectively across cultures and disciplines. Agile & Collaboration Skills – Experience working in Agile/Scrum teams, collaborating with designers, developers, and product owners.
• Comfort working in a dynamic and fast-paced environment. Stakeholder Management & Communication – Strong ability to engage and influence internal teams, ensuring alignment between customer needs and business goals.
• Banking experience, Digital & Banking Knowledge – Understanding of digital banking trends and hands on.
• Fluency in English.
Nice-to-Have:
• Knowledge of nudging.
• Knowledge of Spanish or Italian (Optional)
Axiom is a global information technology, consulting and outsourcing company and services provider. Our IT solutions empower organizations and individuals throughout the world to maximize value and quality to succeed in today's challenging business environment. As a fast-growing new economy company, we focus our strengths to offer world-class solutions and services through the convergence of technology, innovation, expertise and experience. We provide software consulting, development and IT-enabled services to clients across the globe. We work towards delivering sustained value creation for customers, employees, industries and society at large. Core offerings include data warehousing, middleware development, product development and web-enablement of legacy applications in verticals like telecom, finance, healthcare, manufacturing, energy & utilities, retail & distribution, enablement of legacy Relentless exploration of technology horizons and a Global Delivery Model that is a judicious combination of onsite, offsite and offshore development, offer a complete range of high-ROI business solutions spanning the consulting, technology, operations and process outsourcing value chain.
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