Product Owner – Operational Excellence & Automation

As Product Owner, you lead the optimisation and unification of business-critical processes across all our departments.

You work with systems such as Salesforce, Exact Online, Moss/Blue10, WoodWing and various internal tools.

You design end-to-end workflows, improve integrations, and ensure our business support ecosystem is ready for the next stage of international growth.

You report directly to the Operations Director and collaborate closely with the CEO, CFO, HR, and operational teams.

Key Responsibilities

Process Strategy & Vision

• Harmonise and standardise workflows across the organisation
• Design efficient, scalable business processes
• Build the roadmap for process improvement and system development
• Prepare the organisation for rapid international growth

Execution & Implementation

• Analyse workflows and identify bottlenecks
• Translate needs into clear requirements and a prioritised backlog
• Guide teams during rollouts, testing, and change adoption
• Manage cross-departmental dependencies

Cross-Functional Leadership

• Align CEO, CFO, HR Director, and operational managers
• Lead workshops, training, and communication
• Balance standardisation with regional/brand-specific needs

Systems & Automation

• Improve integrations across Salesforce, Exact, Moss, WoodWing
• Safeguard data integrity, security, and authorisation
• Apply AI to automate workflows, reporting, and admin tasks
• Collaborate with internal developers and external vendors

Your Profile

• 7+ years as Product Owner, Business Process Owner, ERP/Process Consultant, or similar
• Strong background in financial processes (invoicing, purchasing, budgeting)
• Understanding of HR and operational workflows
• Experience with CRM (preferably Salesforce) and ERP/finance tools (Exact Online is a plus)
• Strong IT understanding: integrations, APIs, data flows, architecture
• Experience with AI-driven workflow automation
• Excellent communication and stakeholder management
• End-to-end process thinking (lead-to-cash, hire-to-retire, ticket-to-resolution)
• Structured, analytical, improvement-driven, hands-on

What We Offer

• A strategic role at the centre of ProMedia’s transformation
• Plenty of room to improve and professionalise processes
• The opportunity to grow alongside a fast-expanding international media company
• Direct influence on how we scale internationally
• An informal, entrepreneurial culture with short lines, where ideas move quickly and collaboration is key
• An international organisation and environment with offices in Rotterdam (NL), Toruń (PL) and Antwerp (BE)
• Competitive compensation

Ready to Build the Backbone of Our Next Growth Phase?

If you’re passionate about improving business processes and enabling international growth, we’d love to meet you.

Please send your CV, LinkedIn profile, and a short note on how you approach business process consolidation.

Want to know more?

Do you have any questions about ProMedia or this position? Feel free to contact our HR team at [email protected] or +31 (0)6 2850 9434.