Product Owner, Makro Core Development Technology

Makro Core Development Technology is dedicated to enhancing internal systems and tools that drive operational efficiency and support Makro's strategic objectives.

Role Overview:
As a Product Owner within Makro Core Development Technology, you will lead the development and optimization of internal digital products, focusing on improving workflows, minimizing inefficiencies, and enhancing employee satisfaction.
Your role is pivotal in ensuring that internal tools align with business goals and effectively support various departments.

Key Responsibilities:

  • Product Vision and Strategy: Define and communicate a clear vision and strategy for internal tools that align with Makro's business objectives.
  • Stakeholder Collaboration: Engage with internal stakeholders to understand their needs, gather feedback, and ensure internal tools effectively support their workflows.
  • Backlog Management: Prioritize and maintain the product backlog, ensuring alignment with business priorities and user needs.
  • Development Oversight: Work closely with engineering and design teams to deliver high-quality internal tools, ensuring timely and budget-conscious delivery.
  • User-Centric Design: Advocate for internal users by integrating usability studies and research into product requirements to enhance user satisfaction.
  • Performance Monitoring: Establish and monitor key performance indicators (KPIs) to assess the effectiveness of internal tools and drive continuous improvement.
  • Change Management: Facilitate the adoption of new tools through effective training and communication strategies.
  • Industry Awareness: Stay informed about industry trends and best practices in internal product management and enterprise technology.

Requirements

  • Proven experience as a Product Owner or in a similar role, preferably focusing on internal product management.
  • Strong understanding of enterprise technology and process automation.
  • Experience working in agile environments with cross-functional teams.
  • Ability to translate complex business challenges into clear product strategies and execution plans.
  • Data-driven mindset with strong analytical and problem-solving skills.
  • Excellent stakeholder management and communication skills.
  • Experience in the retail industry is a plus.
  • Fluency in English and Thai language is required.

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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