Business Understanding & Solution Definition
- Understand the business perspective and be able to represent the goal for the development team.
- Perform system-wide functional analysis for cross-domain initiatives.
- Facilitate workshops to align stakeholders on functional and technical direction. Lead focused architecture discussions with technical leads.
- Evaluate alternate solutions and propose business‑aligned options.
- Conduct early impact assessments to identify dependencies and risks.
Technical Collaboration & Development Support
- Translate business requirements into clear epics and user stories with acceptance criteria, while documenting end-to-end process flows, conceptual solutions, dependencies, and impacted areas.
- Work with development leads to structure solutions for system-wide initiatives accordingly, ensuring appropriate planning, sequencing, and technical feasibility.
- Prepare work items so they are fully ready for development through structured pre-grooming reviews with technical leads, followed by comprehensive refinement sessions.
- Collaborate across modules and development teams to manage dependencies, align on technical impacts, and plan accurate delivery timelines.
- Maintain a well organized backlog by planning upcoming sprints, keeping a healthy pipeline of actionable stories, and ensuring workload is appropriately balanced for the development team.
- Serve as the domain expert, leveraging deep product knowledge to guide decisions and support teams across the company with accurate functional insight.
- Own feature delivery from concept to post-release support, meanwhile coordinating with QA and Support for testing, release, and troubleshooting.
Communication & Stakeholder Alignment
- Encourage cross team collaboration and knowledge sharing by proactively supporting colleagues and responding to requests for help.
- Pursue continuous learning, actively expanding knowledge and exposure to new ideas to elevate product outcomes.
- Provide regular delivery and risk updates to Product Manager and Product Director, escalating delays early and aligning on mitigation plans.
- Facilitate communication between product, engineering, and architecture to ensure alignment on priorities and decisions.
- Lead sprint reviews and product updates to internal and external stakeholders as needed, presenting completed work with clear, value focused narratives.
- 5+ years in Product Ownership, Business Analysis, Systems Analysis, or Functional Architecture.
- Comfortable partnering with System/Solution Architects and supporting the creation of conceptual or architectural documentation.
- Proficient with process flow and domain modeling tools, and skilled in creating concise, high level solution documentation.
- Experience with API-driven, distributed platforms.
- Ability to explain how different parts of the platform work and interact, ensuring shared understanding across teams.
- Experience with Jira/Confluence (or similar) and backlog hygiene practices (refinement, prioritization, definition of ready/done).
- Strong communication and documentation skills. Fluent English is required.
- Hospitality tech experience is a plus.
- A creative technology environment with ownership and responsibility.
- Feedback-driven culture where your ideas matter.
- Opportunities for professional and personal growth in a global company.
- Flexible working hours and (partially) remote work options.
- A modern, well-equipped workplace in one of our multinational offices.
- Regular company events, team activities, and access to local perks.
