Product Owner, Gamers’ Experience (Payments)

About the Role We are looking for a Product Owner, Gamers’ Experience to lead the evolution of the player-facing checkout and engagement experience within Xsolla’s Pay Station, the company’s core global payment platform. This role focuses on improving the end-user (gamer) journey — from purchase intent to successful transaction completion — while also expanding Pay Station’s role as a unified entry point for other B2C products within the Xsolla ecosystem. You will collaborate closely with design, engineering, analytics, and marketing teams to create seamless, localized, and high-converting user experiences that drive both monetization and player retention across global markets. Responsibilities

Define and own the Gamers’ Experience product vision and roadmap, aligning it with Pay Station’s broader B2C and Checkout strategy.

Lead initiatives to improve player UX, increase conversion rates, and enhance payment success rates across multiple regions and platforms.

Develop and manage features that extend Pay Station’s functionality as an entry point for other Xsolla B2C products.

Collaborate with product teams across the Xsolla ecosystem to ensure cohesive design, smooth integration, and shared data flow between Pay Station and other consumer-facing products.

Work with UX/UI teams to design intuitive, frictionless payment and engagement experiences tailored to player behavior, platform specifics, and regional preferences.

Conduct competitor and user researches, A/B testing, and data analysis to validate hypotheses, identify pain points, and guide data-driven optimization decisions.

Ensure localization, compliance, and adherence to regional regulations, platform (Apple/Google) policies, and payment provider requirements.

Collaborate with Analytics, Marketing, and Client-facing teams to monitor player engagement and promote transparency, trust, and satisfaction.

Define and track key product metrics such as conversion rate, payment success rate, checkout completion time, and engagement metrics for integrated products.

Prioritize and manage the product backlog, ensuring timely delivery of high-impact product improvements.

Contribute to cross-product initiatives aimed at unifying the B2C user journey across Xsolla’s ecosystem.

Requirements

3–5+ years of experience in product management/product ownership, preferably in fintech or e-commerce.

Proven experience in optimizing checkout and payment experiences and improving user conversion in digital products.

Strong understanding of payment systems, B2C experience design, and data analytics.

Familiarity with UX/UI best practices, player behavior analysis, and localized user experience design.

Skilled in A/B testing, funnel optimization, and making data-driven product decisions.

Ability to collaborate effectively with cross-functional teams across product, design, engineering, analytics, and marketing.

Strong communication and documentation skills.

Experience with Agile methodologies (Scrum, Kanban) and backlog management tools (Jira, Confluence, Productboard).

Fluent in English (written and verbal).

Experience integrating or supporting multiple consumer-facing products within a shared ecosystem or platform, such as linking store, rewards, and offerwall experiences.

Experience in a development or systems analyst role, with a focus on front-end development.

Fluent in Russian.