This is a position at Qode's Client
About:
Part outcome-driven Product Owner, part Customer Advocate. The Product Team is a team of digital evangelists, bankers, fintech-ers and some less obvious backgrounds. Our offices are in Vietnam, but we operate from all over the world.
Today, our team run products that are improving the lives of more than 20 million customers.
Description:
The Product Owner (PO) role will work closely with the Business, Design, Engineering teams to manage the full product development lifecycle, from problem definition and discovery to design, launch, iteration, growth and continous improvement and support. We are recruiting for PO for our Credit Card product portfolio.
- Own and define the Credit Card product' vision and roadmap in partnership with key stakeholders, evaluating priorities and assessing ambiguous trade-offs, balancing customer, risk, compliance, operations, delivery timelines and commercial outcomes
- Understand target customer personas and needs, and leverage this knowledge to define and guide the product development process with a hypothesis-based problem-solving mindset and translate outcomes into clear epics, features, and user stories
- Manage and prioritise backlogs, plan sprints and lead engineering teams to advance user stories into production, ensuring deliverables meet high standards (clear acceptance criteria, definition of done, and release readiness)
- Enable the use of data in products systematically, and use data to measure the success of product initiatives, and to inform product decisions and prioritisation (instrumentation, reporting, and post-release iteration)
- Align with stakeholders to achieve buy-in and ensure that product scopes, decisions, prioritizations and timelines are well understood (including dependency management and transparent trade-offs)
- Own and maintain a healthy, transparent delivery backlog and roadmap in Jira (& Jira Product Discovery)
- Facilitate effective product delivery rituals (refinement, sprint planning, reviews) and ensure outcomes are captured in Jira/Confluence
- Coordinate end-to-end delivery with cross-functional teams (Risk, Compliance, Legal, Operations, Fraud, Customer Support, vendors/partners) to ensure credit card features are shippable and operationally ready
- Contribute to AI-enabled initiatives (AI PM track) where applicable — helping frame problems, define success metrics, and ensure responsible rollout and monitoring
Requirements
- Proven track record as a PO in high-growth digital / tech companies, leading digital products from inception to completion in an agile environment. Strong preference for experience in credit cards (debit cards / lending / payments also relevant)
- Strong technical fluency to work effectively with Engineering (APIs, integrations, analytics/instrumentation). Computer engineering or related technical background a strong plus.
- Strong product judgement and prioritisation skills, with a clear bias toward delivery and measurable outcomes
- High discipline and quality bar: structured, detail-oriented, and dependable in execution and documentation
- Capacity to navigate in ambiguous, agile, fast-paced and high-stress situations, managing challenging technical and business stakeholders with strong influencing skills
- Highly skilled in the "craft" of product development, with a passion for innovative customer experiences, digital products, and the latest digital trends
- Outstanding written and verbal communication skills in English
- Strong attention to detail, with an entrepreneurial, highly practical but curious mindset, and a street-smart "feel" for the pulse of the target consumer
- Track record of leadership and achievement
- Related certifications and delivery experience in Scrum, Agile a plus
- Strong hands-on experience with Jira; Jira Product Discovery and the Atlassian suite preferred
- AI/ML exposure is a plus: experience shipping AI-enabled features or partnering with data/ML teams (problem framing, evaluation metrics, monitoring, governance)
Benefits
- Meal and parking allowance
- Full benefits and salary rank during probation
- Insurances as Vietnamese labor law and premium health care for employee + family member
- Performance bonus up to 2 months
- 13th month salary pro-rata
- 15-day annual leave+ 3-day sick leave + 1 birthday leave + 1 Christmas leave
- Values-driven, international working environment, and agile culture
- Overseas travel opportunities for training and working related
- Internal Hackathons and company's events (team building, coffee run, blue card...)
- Work-life balance 40-hr per week from Mon to Fri
