Description
The Product Owner (PO) serves as the key representative for the business, responsible for defining requirements, prioritizing objectives, outlining expected benefits, and shaping the roadmap for the development and evolution of an application solution ("Product") within the designated scope. The PO is accountable to the business Sponsor and is empowered to make all decisions related to its scope. Reporting to the Head of X-Liner tools POs within the Group Commercial department, the PO oversees the following responsibilities:
Main Responsibilities
- Gather and synthesize business needs, priorities, objectives, and anticipated benefits within the defined scope.
- Develop and define the business case for projects or enhancements, including the target user experience.
- Establish and update user guidelines, ensuring necessary changes for optimal product utilization.
- Maintain responsibility for product roadmaps, release schedules, scope, and any modifications throughout the product lifecycle.
- Ensure business feasibility across all relevant regions and align the roadmap with budget constraints.
- Oversee User Acceptance Testing (UAT) and define success criteria for project or product delivery, validating production launches and service openings with the Head of Group Commercial Back Office.
- Manage, prioritize, and arbitrate all user requests within the scope, balancing business priorities, technical constraints, and expected benefits/
- Mobilize and engage necessary business resources to support product evolution and successful implementation, including data quality and user testing.
- Drive user adoption and manage communications with users, and collect feedback for continuous improvement.
- Identify and address change management needs, working alongside a change manager, and ensure clear communication with end users.
Required Experience
- 5 to 7 years of expertise in Trade Credit Insurance, with proven experience in account management, sales, commercial underwriting, or back-office operations.
Required Competencies
- written and verbal communication skills in English, with strong listening abilities.
- Skilled in leading meetings, collaborating, negotiating with users and Business Technology teams, and building consensus.
- Capable of making decisions with incomplete information and adapting to frequent changes and unforeseen circumstances.
- Ability to take a strategic perspective, prioritize effectively, and balance diverse business needs.
- Demonstrated leadership, decisive decision-making, and willingness to take responsibility.
- Strong team spirit, with the ability to motivate and mobilize colleagues.
