Product Operations Manager

AI overview

Lead cross-functional teams to enhance product development efficiency by integrating AI workflows and streamlining communication, ensuring launch readiness and impact measurement.

PermitFlow is redefining how America builds. We’re an applied AI company serving the nation’s builders, tackling one of the largest information challenges in the economy: understanding what can be built, where, and how. Our AI agent workforce helps the fastest-growing construction companies navigate everything from permitting and licensing to inspections and project closeouts – accelerating housing, clean-energy, and infrastructure development across the country.

Despite being a $1.6T industry, construction still suffers from massive delays, wasted capital, and lost opportunity. PermitFlow has already delivered unprecedented speed, accuracy, and visibility to over $20B in development, helping contractors reduce compliance time, de-risk projects, and scale with confidence.

America is entering a CAPEX super-cycle, from data centers and factories to housing and renewables, and joining PermitFlow is building the AI at the heart of every construction project powering the next wave of re-industrialization.

We’ve raised over $90M, most recently completing our Series B, from top-tier investors including Accel, Kleiner Perkins, Initialized, Y Combinator, Felicis, and Altos Ventures, with backing from leaders at OpenAI, Google, Procore, ServiceTitan, Zillow, PlanGrid, and Uber.

Our HQ is in New York City with a hybrid schedule (3 in-office days per week). Preference for NYC-based candidates or those open to relocation.

What You’ll Do

  • Partner closely with Product, Engineering, Analytics, and AI teams to build the operational backbone that drives faster, smarter product development.

  • Streamline how insights, data, and customer feedback flow through the product lifecycle: discovery, prioritization, design, build, launch, and iteration.

  • Lead the design and improvement of product processes, tools, and systems that scale with our growth.

  • Collaborate cross-functionally with Operations, Sales, and Customer Success to ensure launch readiness and alignment across teams.

  • Develop and maintain dashboards, metrics, and experimentation frameworks to measure product impact and team efficiency.

  • Act as the connective tissue across product and go-to-market teams, improving communication, documentation, and execution velocity.

  • Support the integration of AI workflows and data-driven automation into core product and operational processes.

  • Identify bottlenecks in product delivery and implement improvements to increase speed, quality, and repeatability.

What We’re Looking For

  • 2+ years of experience in product operations, product strategy, or a similar cross-functional role at a high-growth SaaS or AI-driven company.

  • Strong operational mindset: process design, data-informed decision making, and systems thinking.

  • Proven ability to collaborate across product, engineering, analytics, and business functions to drive alignment and execution.

  • Strong analytical and data literacy skills; able to synthesize insights and guide prioritization.

  • Excellent communicator who can bridge technical and business teams.

  • Experience with product and analytics tools (e.g., Tableau, Looker, Amplitude or similar).

  • Familiarity with AI workflows or interest in how AI augments modern product development.

  • Startup mindset: resourceful, proactive, and comfortable building from 0→1.

What We Offer

  • Competitive salary and meaningful equity in a high-growth company

  • Comprehensive medical, dental, and vision coverage

  • Flexible PTO and paid family leave

  • Home office & equipment stipend

  • Hybrid NYC office culture (3 days in-office/week) with direct access to leadership

  • In-Office Lunch & Dinner Provided

Perks & Benefits Extracted with AI

  • Free Meals & Snacks: In-Office Lunch & Dinner Provided
  • Health Insurance: Comprehensive medical, dental, and vision coverage
  • Home Office Stipend: Home office & equipment stipend
  • Paid Time Off: Flexible PTO and paid family leave
  • Remote-Friendly: Hybrid NYC office culture (3 days in-office/week) with direct access to leadership
Salary
$125,000 – $175,000 per year
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