We are seeking a Product Operations Manager to play a key role in release management, product launches, and operational efficiency. This role will ensure product availability, process optimization, and KPI tracking, working cross-functionally with Product, Engineering, Marketing, and Customer Success teams. The ideal candidate will drive seamless product delivery, scale best practices, and enhance the product management lifecycle.
Key Responsibilities
Release Management & Product Availability
Develop and oversee release management processes to ensure timely, high-quality releases.
Monitor product readiness and ensure alignment between Product, R&D, Support and GTM teams.
Maintain release cadences , tracking milestones, dependencies, and risk factors.
Manage release rollout strategies , including deprecations for optimal product availability.
Partner with R&D to streamline deployment workflows, product maintenance and incident response guidelines.
Product Launch & Go-to-Market Readiness
Drive cross-functional product launch planning, ensuring clear responsibilities and execution timelines.
Develop together with Product Marketing scalable launch playbooks to standardize and optimize the GTM process.
Track and measure launch success through key metrics such as adoption, usage, and retention.
Ensure internal teams are enabled with product documentation, updates, release notes and other enablement principles
Partner with Customer Success to optimize post-launch support and user experience
Qualifications & Experience
Required Skills & Experience
At least 7 years in Product Operations, Release Management, Business Development or Product Lifecycle Management within a SaaS or technology-driven company.
Experience with feature or Product delivery, value driven decision making and coordinating product launches and releases.
Experience in agile development, release processes, and change management.
Proficiency in JIRA, Productboard, Confluence, or similar release tracking tools.
Data-driven mindset with experience in tracking and analyzing product performance metrics, overseeing execution strategy and tactical improvements
Comfortable contributing to engineering discussions around technology decisions and strategy related to a product pipeline
Excellent communication, collaboration, and stakeholder management skills.
Desired Skills
Experience working with API-first or developer-focused products.
Knowledge of SaaS business models, pricing strategies, and GTM execution.
Familiarity with customer adoption and retention analytics.
