Drive the go-to-market strategy for innovative software products in human services, collaborating across teams to enhance customer engagement and market growth.
Radicle Health is a collection of human services software products designed to foster collaboration and innovation, helping organizations better serve their communities. We believe technology plays a crucial role in the success of the human services sector, but no single system can meet the diverse needs of every agency. That’s why we’ve built Radicle Health as a home for mission-driven products that support organizations in delivering essential services. Under one roof, our teams learn from each other, test ideas faster, and think holistically about the individuals and communities we serve.
Radicle Health’s Product Marketing Manager connects product innovation to customer impact by driving how Radicle Health’s products are positioned and brought to market. This role will develop go-to-market strategy in collaboration with the Product Marketing Director and cross-functional stakeholders, craft clear and compelling messaging for Radicle’s full suite of products, and develop enablement that empowers Product, Sales, Customer Success, and Marketing teams.
The Product Marketing Manager role will turn market and customer insights into actionable campaigns that drive adoption, engagement, and growth while providing internal stakeholders with critical information to develop and deliver market-leading products. This role is fast-paced, collaborative, and impact-oriented, with heavy emphasis on strategy, storytelling, and execution.
What You'll Do
Go To Market Strategy & Enablement
Assist in updating and developing product messaging and positioning for core Radicle Products.
Drive go-to-market strategy for Tier 2 & 3 feature releases, including messaging, positioning, and campaigns.
Partner cross-functionally to support major launches, ensuring alignment between Product, Sales, and Marketing.
Develop and execute enablement materials as needed, including case studies, testimonials, and webinars.
Translate customer and market insights into compelling product messaging and positioning.
Lifecycle Marketing Strategy & Execution
Identify and champion opportunities for customer growth, including upsell, cross-sell, and add-on initiatives that expand ARR and strengthen long-term customer value.
Align ABX campaign messaging to account needs, industry context, and prospect/customer goals to drive engagement, product adoption, and pipeline growth.
Collaborate with Product to prioritize and shape new offerings based on customer insights and emerging market needs.
Collaborate with Sales and Customer Success to deliver a seamless, tailored experience across the customer journey.
Ensure feedback informs product, marketing, and success strategies to reduce churn.
Leverage account-level data and prospect-level data, insights, and segmentation to create tailored content and campaigns.
Market & Competitive Intelligence
Conduct ongoing competitive research to inform positioning, messaging, and campaign strategy.
Synthesize market and competitor insights into actionable recommendations for Product, Sales, and leadership to increase adoption, grow new business, and reduce churn
Collaborate with Go-To-Market and Product teams to identify differentiation opportunities that enhance win rates and market share.
Performance Measurement & Continuous Improvement
Monitor campaign performance and optimize for engagement, adoption, retention, and account/prospect conversion metrics.
Continuously refine campaign initiatives to improve engagement, retention, conversion, and revenue outcomes.
Provide actionable insights to internal stakeholders to inform account-level strategies.
Who you are:
Key Skills:
What we offer:
Unlimited PTO policy
Competitive medical, dental, and vision healthcare coverage
401k matching
Paid holidays
Volunteer time off
Paid parental leave
Remote work stipend
Compensation: $100,000 - $120,000
Location: Remote
Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. More information about the salary range specific to your working location and other factors will be shared during the hiring process.
Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.
Radicle Health is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Radicle Health does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy.
Health Insurance
Competitive medical, dental, and vision healthcare coverage
Home Office Stipend
Remote work stipend
Volunteer time off
Paid Parental Leave
Paid Time Off
Unlimited PTO policy
Radicle Health builds a suite of software products tailored for human services organizations, enabling them to collaborate and innovate to better serve their communities. By providing a platform that integrates diverse tools under one roof, we empower mission-driven agencies to adapt and thrive in delivering essential services. Our approach fosters a culture of learning and rapid prototyping, ensuring that we continuously improve how organizations support the individuals and communities they serve.
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Product Marketing Manager Q&A's