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For one of our clients, looking for a Product Manager, remotely from Europe, who will take ownership of improving their supplement products, focusing on taste, packaging, and customer experience. The ideal candidate will leverage customer feedback from surveys and calls to drive meaningful changes and ensure that our offerings exceed customer expectations.
Key Responsibilities:
● Customer Feedback & Insights: Gather, analyze and act on customer feedback through surveys, reviews, and direct calls.
● Product Optimization: Work closely with manufacturers and suppliers to enhance product taste, formulation, and packaging.
● Market & Competitor Research: Conduct in-depth market research to understand industry trends and benchmark against competitors.
● Cross-Functional Collaboration: Partner with marketing, supply chain, and design teams to align product improvements with brand positioning.
● Data-Driven decision making: Utilize data analytics to measure the success of product improvements and iterate accordingly.
● Regulatory Compliance: Ensure all product changes comply with industry regulations and quality standards.
● Customer Experience Enhancement: Develop strategies to improve the unboxing experience, branding, and overall product experience.
Requirements
Who you are:
We are looking for someone who is proactive, strategic, and able to drive product innovation through customer insights.
Must-Have Qualifications:
● 3+ Years of experience in product management within the supplements or health & wellness industry.
● Proven experience in improving product taste, formulation, and packaging.
● Strong understanding of customer behavior, survey methodologies, and product testing.
● Ability to work in a fast-paced environment and manage multiple priorities.
● Experience working remotely.
● Strong project management skills with the ability to lead cross-functional teams.
● Excellent written and verbal communication skills.
● Exceptional analytical skills and proficiency in data analysis tools (Excel, Google Analytics, or similar tools).
Nice-to-Have Qualifications:
● Experience with -ecommerce platform (Shopify, amazon, or similar).
● Knowledge of packaging design trends and sustainable materials.
● Familiarity with A/B testing and user experience (UX) research.
● Hands-on experience as a Product designer.
Benefits
● Flexible, part-time, or hourly work - ideal for experienced professionals looking for project-base engagement.
● Opportunity to shape innovative products in a growing e-commerce company.
● Work directly with leadership to make an immediate impact.
● Fast-paced and dynamic work environment where your contributions are valued.
● Fully remote role with the ability to work from anywhere, overlapping hours with Central European time zone.
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