Product Manager

Macquarie Park , Australia
full-time On-site

Are you a proactive and skilled Product Manager with a knack for UX design? We're in search of someone like you to join our team. As an integral part of our organisation, you'll thrive in a fast-paced environment where speed and quality of output reign supreme.

In this role, you'll play a pivotal role as an individual contributor, leveraging your expertise in UX design to drive meaningful product enhancements and improvements. Your focus won't be on months of research and user testing, but rather on delivering results that directly impact our customers. You'll be joining a forward-thinking organisation committed to agile development practices, where continuous updates and enhancements are the norm.

Your primary objective will be to ensure our product maintains its competitive edge by providing a seamless and user-friendly experience. This means iterating quickly, and staying ahead of the curve in a rapidly evolving landscape across Australia and North America.

If you're ready to roll up your sleeves and make an immediate impact, then we want to hear from you. Join us and be part of a team dedicated to delivering excellence, one release at a time.

Responsibilities

  1. Collaborate with the Head of Product to define product features, improvements, and roadmap.
  2. Prioritise product features and enhancements based on market requirements, customer feedback, and business objectives.
  3. Work closely with cross-functional teams to deliver high-quality product increments on time at a high cadence. 
  4. Translate business requirements into user stories, workflows, wireframes, and prototypes.
  5. Gather insights to continuously improve product feature utilisation, usability, and user satisfaction.
  6. Monitor and analyse key product metrics to identify areas for improvement and optimisation – reducing friction, keystrokes, and driving feature adoption.

Requirements

  1. Proven experience as a Product Manager, preferably in a B2B or B2C SaaS.
  2. Strong understanding of UX design principles and methodologies.
  3. Proficiency in wireframing and prototyping tools such as Sketch, Figma, or Adobe XD.
  4. Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  5. Strong analytical and problem-solving abilities.
  6. Experience working in an Agile/Scrum environment. 
  7. A passion for creating innovative and user-centric digital experiences.

ShiftCare’s innovative software platform helps Australia’s disability support providers, in-home aged carers and allied health professionals, streamline the way they do things 🧑🏽‍⚕️📲 ✅By creating efficiencies in rostering, client management and billing, we enable businesses to grow, while creating more time for what matters most – supporting clients, and helping them lead healthier, happier lives.Working with usWe’re a small but rapidly growing start-up that strikes the balance between work and play 🧑‍💻 ➡️ 🏄‍♂️Based at Fishburners, one of Sydney’s leading tech co-working spaces, our diverse team embraces a culture of dedication and enthusiasm.Whether you choose to work on-site with us, where you’ll rub shoulders with other start-ups, enjoy perks like complimentary coffee, beer and the occasional pizza, or remotely, at hours that suit you, you’ll soon feel like part of a team making a difference.Key Benefits: Be part of a small, rapidly growing business. Flat structure – take responsibility, be your own boss, and help us shape the direction of the business. Company laptop provided (Mac or PC) Based at Fishburners, Sydney CBD – a leading start-up community. Our valuesWe’re no cult. But we do have a set of values inspiring all who work with us.☝️ People-first - We’re a tech company, but people come first. We believe in better – enabling better quality care, and encouraging people to be at their best, by creating a fun, supportive environment to draw on their passions.🤩 Optimism - We see the good in people. Born problem-solvers, with a positive mindset, we rise to any challenge – a better way of doing things is never far away.🤝 Collaboration - Everyone has something different to offer. By recognising our own strengths, and those of others, we work together in harmony to achieve outstanding results.🤸‍♂️ Independence - We don’t believe in hierarchy. You’ll work side by side with the founders, yet have the opportunity to take responsibility for your efforts and help shape the future of the business.

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