Product Manager — Self-Service Experience

About the Role We are looking for a Senior Product Manager to drive self-service feature delivery across Xsolla's product organization. You will be the bridge between identified self-service opportunities and shipped features — working with multiple product teams to prioritize, coordinate, and deliver improvements. Success in this role requires strong stakeholder management, ability to influence without authority, and persistence in driving initiatives through complex organizational dynamics. Responsibilities Feature Delivery: Write product requirements and specifications for self-service improvements Work with product teams to get features prioritized in their roadmaps Coordinate development timelines and dependencies across teams Track progress and unblock issues during implementation Ensure quality and completeness at release Prioritization & Planning: Maintain prioritized backlog of self-service improvements Make trade-off decisions based on impact, effort, and dependencies Align priorities with insights from Analytics and Feedback teams Plan quarterly delivery targets with realistic cross-team constraints Internal Advocacy: Build relationships with product leads across the organization Communicate self-service priorities and impact regularly Make the case for why self-service improvements matter to each team Process & Coordination: Establish repeatable process for cross-team feature requests Document learnings and improve delivery efficiency over time Report on delivery metrics: features shipped, cycle time, blockers Requirements 5+ years of product management experience in B2B SaaS or platform products Track record of shipping features that require cross-team coordination Strong stakeholder management and influence without authority Experience navigating complex organizational dynamics Ability to build relationships and create alignment across teams Clear communication — written and verbal Persistence and follow-through on long-running initiatives Fluent English Nice to Have Gaming industry experience Experience in platform or infrastructure product roles Background working with multiple product teams simultaneously Experience in developer tools or self-service products Understanding of payments, monetization, or eCommerce systems