Product Manager (SaaS)

Introduction:

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

At Poppulo, we’re working on what’s next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space in a hybrid world. And so is improving the customer and guest experience. We exist to make each of these things easier. We exist to bring harmony to our customers. 

And we do that at enterprise scale. Our omnichannel employee communications, customer communications, and workplace experience platform is trusted by over 6,000 organizations today, reaching more than 35M employees and delivering content to 500,000+ digital signs.

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive.

Job Summary  

The Product Manager - Digital Signage plays a key role in defining and executing the product strategy for Poppulo’s digital signage solutions. This role combines strategic thinking, strong customer empathy, and a solid understanding of digital display ecosystems.

You will own the full product lifecycle - from discovery and design through delivery, launch, and continuous improvement - ensuring our digital signage offerings meet customer needs, align with business goals, and remain competitive in the market.

 Key Responsibilities  

• Product Strategy: Define and communicate a clear product vision aligned with company objectives and market trends. Identify opportunities for innovation and differentiation.
• Requirements Definition: Collaborate with stakeholders to gather user needs and translate them into clear, actionable product requirements and user stories.
• Roadmap & Backlog Management: Own and prioritise the product roadmap and backlog based on customer feedback, market insights, and business priorities.
• Product Development: Partner closely with engineering teams throughout delivery, providing clarity on problem statements, priorities, usage insights, and stakeholder feedback.
• Product Launch: Coordinate product launches and go-to-market activities with marketing, sales, and customer teams.
• Performance & Metrics: Define KPIs to measure product success, monitor outcomes, gather feedback, and iterate to drive continuous improvement.
• Market & Competitive Analysis: Stay informed on industry trends, competitor offerings, and emerging technologies to identify opportunities and risks.
• Cross-functional Collaboration: Work closely with engineering, design, marketing, sales, and customer success teams to deliver high-quality outcomes.
• Customer Advocacy: Champion the voice of the customer through research, interviews, usability testing, and ongoing feedback loops.
• Product Enablement: Support enablement efforts through training, documentation, and knowledge-sharing to help internal teams and customers succeed.

Technical Skills / Competencies

• Strong data-driven mindset with the ability to use analytics and customer insights to guide product decisions
• Excellent strategic thinking and problem-solving skills with a customer-first approach
• Strong communication and collaboration skills, with the ability to influence across technical and commercial teams
• Ability to balance user experience, technical feasibility, and business impact
• Proven capability to translate complex ideas into clear, actionable requirements
• Strong organisational skills and comfort managing multiple priorities
• Understanding of digital signage technologies (CMS platforms, display hardware, media players, content delivery networks) is a plus

Education & Experience

• Bachelor’s degree in business, computer science, information systems, or a related discipline (or equivalent experience)
• 6+ years’ experience in SaaS or digital technology environments, including 3+ years in product management roles
• Demonstrated experience working in agile teams and owning products across the full lifecycle
• Experience working directly with customers, partners, and cross-functional teams in growth-stage or enterprise environments
• Experience collaborating with distributed teams across time zones
• Familiarity with AV integration, media management, or enterprise IT environments is a plus
• Experience with Jira Product Discovery is advantageous
• Proficiency in PowerPoint for creating clear, structured, and impactful presentations

Why Us? 

• An excellent workplace culture 
• Competitive salary 
• Company performance-related bonus
• Medical insurance 
• Flexible working hours 
• Educational assistance 
• In-house soft skills training 

Who We Are

We are a values-driven organization that encourages our employees to bring their authentic selves to work every day and empowers everyone to make a tangible impact on our products, clients, and culture. We offer a dynamic environment with driven, fun, and flexible individuals who thrive on challenge and responsibility. This is an opportunity to contribute to our culture and join a company that’s on the move.

We live the Poppulo values each day, as they are key to everything we do.

• Bring Your Best Self
  We show up authentically, are self-aware and always strive to be better.
• See it. Own it. Solve it.
  We proactively innovate and solve for our customers and each other. We set an example with high standards for our work. We foster a culture of learning, acknowledging our successes and our failures.
• Together We’re Better
  We value and celebrate our diversity. We learn from others, respecting their expertise, and focus on building trust. That's what makes us a team.

Named a Great Place to Work in 2015, 2016, 2017, 2018, 2019, 2020, and 2021, we are a fast-growing global technology company, with offices in Ireland, the US, the UK and India.

Poppulo is an equal opportunity employer.

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