Product Manager - Retention
TLDR
Optimize and develop customer communication strategies while collaborating across business, compliance, and operations to enhance user experience and retention metrics.
ABOUT THE ROLE
YOU WILL BE RESPONSIBLE FOR:
- Setting the mission, vision, and product strategy for your market.
- Building an in-depth understanding of our customers, including their needs and what
- motivates their behaviours; and what communication channels that are best to reach though.
- Constantly explore new ways to optimise deliverability of our communication and the tools used
- Identify and realising value creation opportunities
- Estimating and scoping of activities along with the development teams
- Proactively reach out to compliance and other support functions in the organisation to make sure all internal as well as external requirements are met, interpreted in the right way, and developed.
- Working closely with our current external vendors for maintenance and new product discovery
- Reading, interpreting, and assessing technical documentation (API, etc.)
- Developing documentation to support the business functions
OUR SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:
ESSENTIAL SKILLS
- Experience in Product Management
- You know how to translate quantitative data, A/B-testing results, and qualitative insights into informed product decisions and roadmaps and communicate this to the company as a whole
- A high level of analytical and problem-solving skills with strong attention to detail and a customer value-driven mindset
- Great communicational skills in English, both written and spoken
NICE TO HAVES
- Experience from digital marketing
- Experience in using data visualisation tools such as Tableau, Datadog, etc
- Experience working with CRM tooling and user lifecycle management
- Hybrid work policy
- 4 weeks of Workation (T&C apply)
- Well-being allowance to support your active lifestyle
- Private health insurance
- Discounts across a range of retailers, gyms, bars & restaurants
- We offer an employee assistance program that can provide help and guidance during challenging moments.
**As our company working language is English we’d like to see your CV in English please**
Benefits
Flexible Work Hours
Hybrid work policy
Health Insurance
Private health insurance
Employee assistance program
We offer an employee assistance program that can provide help and guidance during challenging moments.
Wellness Stipend
Well-being allowance to support your active lifestyle
LeoVegas Group is a leading innovator in the igaming industry, creating engaging and cutting-edge gaming experiences. We serve a global audience with a robust portfolio of online casino and sports betting products, backed by a team of over 2000 dedicated professionals harnessing agility and creativity across 19 locations. Our commitment to pioneering solutions sets us apart as a front-runner in this dynamic marketplace.