Location: Remote
About Panoptyc
At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security.
About the Role
We're seeking a customer-obsessed Product Manager to drive a new go to market opportunity in retail. You'll transform customer requirements and insights into actionable plans with our LP, Growth and Product teams.
Key Responsibilities
Customer Obsession & Pilot Execution: Conduct customer research, client calls, and interviews to uncover operational pain points, transform insights into product requirements, and launch new pilot programs with retail partners to validate solutions in real-world environments (coordinating teams to accomplish installations, data integrations, and pilot operations)
Stakeholder Management: Master stakeholder relationships across retail operations, loss prevention, store management, and corporate leadership while aligning business and technology teams
Partnering with technology teams: You’ll write speclets, PRDs, personas and collaborate with Product Owners and their teams who deliver new features in 2-week sprints
Product Strategy: Define product vision and roadmap, create and refine customer personas, identify market opportunities
Team Leadership: Lead and create momentum with our Sales, Operations, Success, Support, Product teams to ensure smooth rollouts and operations
Required Qualifications
5+ years Product Management experience (3+ years B2B/enterprise)
Proven track record launching and scaling successful products
Experience leading Product Designers and partnering with engineering
Strong agile/scrum and sprint-based delivery experience
Excellent stakeholder management across organizational levels
Exceptional communication skills with ability to influence without authority
Technical acumen to discuss concepts with engineering teams
Demonstrated customer obsession and analytical skills
Nice to Have
3+ years experience designing and refining workflows for human backoffice teams
Retail industry experience, particularly operations or store management
Background with Loss Prevention teams and retail security
Knowledge of retail systems (POS, inventory management)
Experience with video analytics or AI-powered retail solutions
Proficient using AI tools for visualizing ideas, prototyping and refining product specifications
Experience with Computer Vision based solutions
Genuinely curious about retail operations
Thrives in ambiguity and creates structure from chaos
Context-switches between strategy and detailed execution
Brings contagious energy and enthusiasm
Views obstacles as problem-solving opportunities
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