Product Manager, Payment Network Compliance

Who We Are

Cross River builds the infrastructure behind the world’s most innovative financial products. Our technology and capital solutions power payments, cards, lending, and digital asset capabilities that move money safely, instantly, and inclusively — trusted by leading fintechs, enterprises, and disruptors across the globe.

Our mission is simple: to build the financial infrastructure that expands access and opportunity for all. Guided by a culture of collaboration, curiosity, and purpose, Cross River has been named one of American Banker’s Best Places to Work in Fintech year after year. Whether you’re designing code, solving regulatory puzzles, or developing strategy, you’ll join a team where innovation and integrity drive everything we do — and where your work helps shape the future of finance.

What We're Looking For

We are seeking a PM, Payment Network Compliance (official internal title: Analyst, Product, Network & Compliance) to own Visa/Mastercard mandate monitoring, network and processor setup, compliance reporting, and regulatory alignment. This role ensures that our internal platforms and fintech partnerships remain in full compliance with card network requirements. The ideal candidate has strong analytical skills, regulatory knowledge, solid project management skills and experience working with financial data reporting.

Responsibilities:

• Monitor and analyze Visa & Mastercard mandates, ensuring compliance across all card programs
• Prepare quarterly compliance reports (QMR, QOC), aggregating transaction volumes and key financial data
• Work with Product & Engineering to implement new network requirements in our processing system
• Liaise with Visa, Mastercard and other networks as needed, ensuring our programs remain in full compliance
• Standardize and automate reporting processes to improve operational efficiency
• Support network testing and certification for new card programs and processing enhancements
• Coordinate tasks related to partner onboarding at networks and processors, certification, and operational readiness
• Serve as an escalation point for execution-related issues impacting card program compliance or readiness, working closely with Support, Ops, and Partner Success

Qualifications:

• 2+ years of experience in network compliance, network operations, or financial data reporting
• Familiarity with program implementation steps for new card programs both at card networks and issuer processors
• Ability to translate requirements and best practices into standard operating procedures
• Strong analytical skills with experience in regulatory filings and network rule interpretation
• Ability to collaborate cross-functionally with Product, Engineering, and Strategic Partnership teams
• Strong organizational skills to manage executional workflows and cross-functional task follow-up
• Exceptional attention to detail with the ability to translate compliance changes into operational processes

Bonus:

• Experience with financial data aggregation and compliance automation
• Understanding of network certification and card program management
• Background in banking, fintech, or card issuing environments
• Familiarity with card issuing ecosystems involving third-party processors and core banking platforms
• Experience supporting card program launches or enhancements involving third-party processors, including network certification, data mapping, or transaction flow validation

This role is critical to the success of the Cross River’s card issuing offering, ensuring efficiency in fintech onboarding, compliance management, and partner integrations. If you're looking for an opportunity to shape the future of financial services and work on cutting-edge fintech solutions, we’d love to hear from you!

#LI-KR1 #LI-Hybrid #LI-Onsite

Salary Range: $80,000.00 - $100,000.00