Product Manager of Integrated Care

About Us

At Sleep Doctor, we’re helping millions get a full night's rest. As the most trusted name in sleep health, we make better sleep possible with proven support, clear answers, and hands-on care that fits real life. Across our brands—SleepDoctor.com, SleepFoundation.org, and SleepApnea.org—we combine clinical expertise with consumer-first experiences to help people understand their sleep, tackle real challenges, and wake up to healthier, more energized lives. If you’re passionate about making better sleep possible—and want to help reshape the future of sleep care—we’d love to meet you.

About the Role

We’re seeking a Product Manager of Integrated Care with deep experience in consumer healthcare  and platform products to help lead our insurance expansion. You’ll work closely with the VP of Product to design and guide the end-to-end insurance product experience - from eligibility checks to therapy fulfillment - can ensure regulatory compliance in handling both cash and insurance payments in a HIPAA-compliant, without compromising user experience or operational efficiency. 

What You'll Do

Insurance Channel Buildout

• Lead the product introduction of insurance-based pathways for at-home sleep studies (HSS) and DME therapy
• Define workflows for eligibility, benefits verification, prior authorizations, claims, and billing
• Ensure parallel operation of cash-pay and insurance flows without introducing friction

Platform Product Guidance

• Translate insurance requirements into actionable platform workflows and technical specifications
• Collaborate across engineering, operations, and clinical teams to ensure requirements are translated into buildable product features
• Support execution of integrations with DME systems, payor networks, and internal tooling
• Identify platform gaps and propose solutions that maintain scalability across cash and insurance channels
• Contribute to roadmap planning by assessing impact and feasibility of insurance-related initiatives

Experience & Compliance

• Design user journeys that set expectations clearly for patients choosing insurance vs. cash pay
• Ensure HIPAA compliance, data integrity, and regulatory adherence in all product flows
• Build mechanisms to ensure pricing transparency and claims accuracy

What You Bring To The Role

• 5+ years product management experience with healthcare or insurance-based products
• Strong understanding of insurance operations: eligibility verification, prior auth, claims, and DME billing
• Experience introducing insurance into a primarily cash-pay or consumer-first business
• Proven ability to work with both technical teams (engineering/integrations) and operational teams (clinical, billing, DME)
• Experience with HSS or DME product flows
• Familiarity with healthcare data standards and compliance frameworks (HIPAA)
• Background in sleep health, respiratory therapy, or medical device e-commerce
• Excellent communication and presentation skills, with the ability to effectively convey complex concepts to stakeholders
• Experience working in an Agile environment; ability to thrive in a fast-paced environment where tactical and strategic initiatives are driven in parallel
• Willingness to get your hands dirty -- you enjoy a scrappy, entrepreneurial environment

Who We Are

• We play an important role in the health & wellness decisions of our audiences, and it’s a responsibility we don’t take lightly.  We invest thoughtfully to provide the most expert-driven, audience-first experience.
• We embody rapid, sustainable growth. Run into a challenge or a new opportunity?  Everyone on the team rolls up their sleeves and digs in.
• We’re going to push you to ask big questions and find bold answers.  Everyone has a seat at the table, regardless of their title or job description. 
• In Seattle, our positions adopt a hybrid model, recognizing the importance of in-person collaboration and remote work.  Our newly renovated-office remains open five days a week to those who thrive in a traditional office-environment. 
• We love a good celebration!  We enjoy what we do because of who we do it with, and take time to celebrate every win – whether ours or a teammate’s. 

Compensation Range

$140,000 - $150,000/yr. Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company. This person is eligible to partake in the company's bonus program. 

Note that final compensation is subject to the candidate’s specific qualifications and location, as well as the needs of the company.

The Company currently provides medical, vision, and dental insurance with 100% of the employee  medical, vision,   and   dental   premiums  covered   by   the   Company.  There is an option to participate in both a medical FSA and dependent care FSA. We offer a 401(k) plan, with fully matching contributions up to 3% of salary and 50% matching from 3% to 5% of salary.  You will be eligible for Paid Time Off in accordance with the company’s policies. Our Seattle-based employees will receive commuter benefits.

Sleep Doctor is committed to bringing together individuals from diverse backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive and be their authentic self, feel a sense of community, and do great work together. We are proud to be an equal opportunity employer open to all qualified applicants