Product Manager

Kifisia , Greece
full-time

AI overview

Focus on enhancing customer onboarding experiences while ensuring regulatory compliance and improving conversion rates through collaboration and innovation.

Join Novibet as Product Manager and Drive Global Growth!

Are you ready to take on a key role in a dynamic, fast-growing company?

Who We Are

Founded in 2010, Novibet is an established GameTech company operating in Europe, the Americas, and ROW countries (Greece, Brazil, Ireland, Finland, Mexico, Chile, Ecuador, Cyprus, and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and 1200+ employees across all countries of operation. We are committed to staying at the forefront of technological advancements, continually pushing boundaries and delivering seamless entertainment and online gaming experiences to our rapidly expanding customer base.

Why Novibet

At Novibet, we are proud to be certified as a Great Place to Work, consecutively since 2021, reflecting our commitment to developing a positive, inclusive, and supportive work environment. Join us, and you will be part of a team of over 1,000 people worldwide that values collaboration, innovation, and personal growth.

What you will work on

As a Product Manager you will have a strong focus on Customer Onboarding, with the aim to enhance and optimize the onboarding experience, while ensuring compliance with regulatory requirements. You will work closely with internal teams and external partners to improve conversion flows, build scalable systems across multiple domains, and carve a roadmap balancing innovation and risk. 

  • Monitor KPIs and analyze product performance, customer feedback, and market insights to identify pain points in the customer onboarding journey and propose improvements.
  • Collaborate with UXR team, tech, compliance, and country managers to enhance onboarding flows, reduce friction, and increase conversion rates.
  • Ensure regulatory compliance in all onboarding processes, keeping up with changes in KYC, AML, and other relevant regulations.
  • Define and execute the product roadmap, prioritizing enhancements based on business impact.
  • Analyze market trends and competitor approaches, ensuring differentiation and a seamless experience for new customers.
  • Work closely with marketing and acquisition teams to ensure that customer onboarding aligns with broader business goals and enhances conversion rates.

What you bring

  • Bachelor's degree in Science, Engineering, Information Technology, or a related field will be considered a plus
  • 1+ years of proven experience in a product management position
  • Strong understanding of User Account, Regulations & Onboarding flows
  • Passion for optimizing customer experience, particularly in reducing friction
  • Strong presentation skills, with experience in creating and delivering impactful presentations for various stakeholders
  • Excellent communication skills in both Greek and English, with the ability to work effectively across teams
  • Ability to multitask, prioritize, and solve problems efficiently in a fast-paced environment
  • Experience in analyzing product performance and proposing improvements tailored to business needs
  • Experience with project management tools (e.g., JIRA) is a plus
  • Familiarity with the Online Gaming industry will be a strong advantage

What we offer

We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:

  • 💰Competitive Compensation: Attractive salary and bonus scheme
  • 🧑‍⚕️Health insurance:  Group health & medical insurance package
  • 💻Top-Notch Equipment: All the tools you need for your role
  • 🚀Career Growth: Focused career development, performance management, and training opportunities
  • 🚗Alternative Transportation: Shuttle buses & Carpooling options
  • 🌍Inclusive Environment: A welcoming, international, and multicultural team
  • 🎉Engaging Activities: Exciting events, sports, and team-building activities

At Novibet we value diversity and are committed to an inclusive and equitable  workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.




Perks & Benefits Extracted with AI

  • Health Insurance: Group health & medical insurance package
  • Inclusive Environment: A welcoming, international, and multicultural team

Novibet, founded in 2010, is an established GameTech company that operates in several countries across Europe through its offices in Greece & Malta. Licensed and regulated by MGA, ADM and HGC, and Irish Revenue Commissioners, Novibet is committed to delivering the best sports betting and gaming experience to an ever-expanding customer base. Our fully registered online gambling websites Novibet.gr offer an easy to use betting platform for our clients, excellent customer care, good value in our odds offering and all these under a secure and safe environment.Our Novi Values Innovation – We strive for perfection and pursue timeless development. Credibility – We are responsible and value our customers’ trust. Community – We collaborate with partners and stakeholders to contribute to noble causes and experience gaming alongside our customers to develop a healthy environment. Enjoyment – We have fun working at Novibet and share it with our audience. Why Join usNovibet constitutes an ever-evolving, dynamic environment with new challenges. The opportunities for a long, even international career within the company are a lot and diverse. Our modern way-of-thinking, a “fresh attitude” towards the industry’s structures and our focus on innovation ensure no routine! Moreover, we invest in our employees’ constant education and training keeping up with and even drive global trends.We are a league of gamesome partnerswww.novibet.gr

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