About NetVendor
NetVendor is a trusted provider of digital compliance and operations solutions purpose-built for the real estate industry. Our platform powers collaboration between Property Management Companies (PMCs), their on-staff service teams, and the more than 100,000 external vendors that support them — enabling safer, more efficient, and transparent business relationships.
The Cross-Sell Solutions portfolio spans Bidding, Contract Management, Maintenance, and other Source-to-Settlement capabilities that help property management operations teams and vendors efficiently source, engage, and pay for services. These interconnected products expand NetVendor’s value beyond compliance, empowering clients to streamline operations, minimize risk, and strengthen vendor partnerships.
Role Summary
We are seeking a strategic and results-driven Product Manager to own the vision, strategy, and execution for NetVendor’s Cross-Sell Solutions portfolio. This includes our Bidding, Contract Management, and related Maintenance and Procurement workflows.
You will be instrumental in leveraging AI in your day-to-day decision-making; translating customer and market problems into scalable, high-impact solutions that deepen client engagement across our product suite. This role requires a unique blend of market empathy, data-driven prioritization, and collaborative execution, serving as the voice of both PMCs and Vendors across the entire source-to-settlement lifecycle.
Key Responsibilities
Market & Problem Discovery (Pragmatic “Market” Focus)
- Conduct in-depth market discovery with Property Management Companies and Vendors to uncover inefficiencies in sourcing, contracting, and service execution.
- Identify and segment key personas (e.g., procurement managers, maintenance coordinators, vendor owners) and map their end-to-end workflows.
- Validate problems through quantitative data, client interviews, and field research to prioritize initiatives with the highest impact.
- Leverage AI to support product backlog prioritization, requirements gathering, and market analysis, while driving AI-enabled features in future releases.
Strategy & Roadmap Ownership
- Define and refine the product vision for Cross-Sell Solutions, ensuring alignment with NetVendor’s strategic objectives and platform roadmap.
- Develop and manage a portfolio roadmap spanning Bidding, Contract Management, Maintenance, and Source-to-Settlement capabilities.
- Partner with leadership to prioritize investments that drive customer retention, cross-sell growth, and operational efficiency.
Product Execution
- Collaborate with Engineering, UX, Customer Success, and Sales to deliver roadmap initiatives on time and with measurable value.
- Translate customer problems into actionable user stories, acceptance criteria, and success metrics.
- Act as Product Owner in agile ceremonies — ensuring the voice of the market guides development priorities.
- Lead product launches and go-to-market alignment in partnership with Operations, Marketing and Sales.
Customer & Stakeholder Engagement
- Advocate for both PMCs and Vendors, balancing needs for usability, compliance, and operational transparency.
- Support frontline teams through enablement materials, release training, and rollout coordination.
- Monitor adoption, satisfaction, and product KPIs to inform continuous improvement and lifecycle management.
Product Evangelism
- Represent NetVendor’s Cross-Sell portfolio in customer strategic alignment meetings, industry events, and thought leadership initiatives.
- Stay current on trends in PropTech, ProcurementTech, and MaintenanceTech to inform strategic innovation and competitive differentiation.
Ideal Qualifications
- Proven success managing SaaS products with complex B2B workflows — ideally in procurement, sourcing, or property operations.
- Deep understanding of multifamily operations and vendor management ecosystems, specifically with an understanding of property back-office operations.
- Experience driving adoption across interconnected product suites or cross-sell environments.
- Strong proficiency in Agile methodologies and tools (e.g., Jira, Confluence, Figma).
- Exceptional communication, facilitation, and stakeholder management skills.
- Data-informed decision-making with a Pragmatic, market-first mindset.
Education & Experience
- Bachelor’s degree in Product Management, Business, Computer Science, or a related field (or equivalent experience).
- 3–5 years of Product Management experience in SaaS or PropTech solutions.
- Experience in procurement and maintenance technology strongly preferred.
NetVendor’s Benefits Package
- Medical, dental, and vision insurance
- Health Savings Account
- Long- and short-term disability insurance
- Free basic life insurance
- Generous paid time off policy
- Paid holidays: 7 per year + 1 floating holiday
- Maternity Leave
- 401(k) with company match
- Employee Assistance Program
