Product Manager - Merchant Developer Experience

AI overview

Drive the experience for external developers by defining a strategy and roadmap and enhancing public documentation for a fintech company serving major global brands.
Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.  By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. What’s the opportunity?  dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.  By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health, and learning benefits, among others. Being a part of dLocal means working with 1,000+ teammates from 25+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team. What will I be doing?
  • You will work closely with a team of skilled engineers and define a strategy and roadmap for the platform, evangelizing to the development teams and broader organization
  • You will execute that vision, ensuring every item on the roadmap provides the desired outcome to our customers and the business, mainly focusing on external developer experience
  • Public documentation enhancements
  • Public repositories maintenance
  • Developer tools prioritization for creation and maintenance 
  • Developer journey analysis and refinement
  • You will analyze and use data to make informed decisions
  • You will do whatever it takes to make your product and team successful, no matter how big or small the issue may be
  • You will be working with people from all around the globe
  • What skills do I need?
  • Excellent written and oral communication skills in English and Spanish is a must
  • Experience working as PM / PO building software
  • Live in Spain, Argentina or Uruguay is a must
  • User interviewing experience 
  • Technical background; experience with API design/integration, technical documentation, technical writing, SDK maintenance, authentication methods or basic coding skills
  • Nice to have: Finance Knowledge
  • Payments Knowledge
  • What do we offer?

    Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
    - Remote work: work from anywhere or one of our offices around the globe!*
    - Flexibility: we have flexible schedules and we are driven by performance.
    - Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
    - Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
    - Learning & development: get access to a Premium Coursera subscription.
    - Language classes: we provide free English, Spanish, or Portuguese classes.
    - Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
    - dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!

    *For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required


    What happens after you apply?
    Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!

    Also, you can check out our webpageLinkedinInstagram, and Youtube for more about dLocal!

    Perks & Benefits Extracted with AI

    • Flexible Work Hours: We have flexible schedules and we are driven by performance.
    • Referral bonus program: Our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
    • Remote-Friendly: Remote work: work from anywhere or one of our offices around the globe!*

    dLocal provides a comprehensive payment processing solution that enables global enterprises to efficiently manage cross-border transactions in emerging markets, facilitating both local payments and payouts to enhance customer satisfaction and operation...

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