Product Manager

About Lendesk

We’re a financial technology company on a mission to make the mortgage experience easy, accessible and transparent. Our flagship product is an advanced digital mortgage origination platform that connects borrowers, brokers and lenders. We’re a fast-growing team of 50+ employees, composed of innovative and engaged individuals working collaboratively to deliver a unique digital home buying experience. We are a remote-first company with team members across Canada .

The Role

We are looking for an experienced Product Manager to work with a team responsible for one of our business critical products. In addition to driving adoption and retention through a high quality user experience for our customers, you’ll assess a wide range of feedback and recommend problem spaces or focus areas for the team to work on that are impactful for both our customers and our business. You may also lead new product or feature initiatives from the ground up. 

As a PM at Lendesk, you’ll contribute to product roadmaps, from creation, prioritization to execution while ensuring you have buy-in from senior stakeholders. You will have an end to end mindset.  We are looking for someone who has strong product intuition, is data-savvy and can deliver exceptional user experiences and business results. You thrive on cross-functional collaboration and are excited to partner with engineering, design, marketing, sales, customer success, and the rest of our amazing Product team.

You'll be responsible for:

• Define roadmap and backlog for the product to deliver on new initiatives and communicate this to stakeholders 
• Analyze data and research-driven insights to discover, assess and recommend opportunities
• Lead a cross-functional product development team to ship products and features that are valuable and usable to customers, feasible for engineering and viable for the business
• Collaborate cross-functionally with sales, marketing, finance and operations to lead go-to-market strategy
• Develop and maintain deep expertise of the Canadian mortgage industry, industry trends, and the competitive landscape as it pertains to the product
  

What we expect from you:

• 3+ years experience in software product management
• You’re a strategic thinker, analytical, detail, and results-oriented with excellent problem-solving skills and a strong work ethic. You’re passionate about solving problems for customers and have the ability to define compelling products and roadmaps that address those needs.
• You’re a motivated self-starter, able to translate uncertainty and ambiguity into clear, crisp plans. You have the ability to develop a strong point of view, and collaborate to drive your vision forward. 
• You have a proven ability to work across multiple teams including engineering, design, marketing, sales, and customer success to ensure a world-class customer experience.
• You have strong communication and collaboration. You co-create with teammates to deliver high-quality results. You speak and write with clarity.
• Experience working with AI tools and contributing to the development of AI-powered features for users  and prompt development are considered a strong asset 
• You’re experienced in working effectively with stakeholders and balancing inputs and needs from the organization, while showing a high degree of accountability.
• You’re experienced in working effectively with stakeholders and balancing inputs and needs from the organization, while showing a high degree of accountability.
• You have the business acumen required to evaluate business opportunities and own go-to-market strategy. A BA or MBA degree is a nice-to-have.
• Experience working with SaaS products would be a bonus. Along with any experience in FinTech or the mortgage industry.  
  

What We Offer

In addition to the exciting work, great people and a fun and supportive culture, we offer an extensive benefits and perks package:

• Competitive salaries
• Comprehensive benefit plan including dental, medical and vision
• Remote first, work from where you are in Canada
• Budget to improve your home office set-up
• Flexible work hours
• The latest in hardware and software tools 
• Budget for continuous development and training
• Stock purchase program in our parent company (“NYSE:RKT”)
  
  

Lendesk is committed to offering competitive salaries to all our team members. This role has a salary range of $83,000-$134,500 CAD.  which accounts for the skills you’ll bring to the team, the impact you’ll have on the business, and the growth you’ll experience in the role. Throughout your time at Lendesk we’ll continue to have conversations about your career development and you’ll have the opportunity to build an amazing career with us.