Product Manager Intern

TLDR

Gain hands-on product management experience by enhancing internal tools for customer support in a dynamic fintech environment.

Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family’s future. Kids and teens learn to earn, save, spend wisely, and invest.    At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It’s no small task, and that’s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. Greenlight's internship is a paid program for current college students. Throughout the internship, you’ll collaborate on thoughtful projects and bring your fresh perspectives to impact our product and families. We encourage you to make your mark here as you grow as a professional, broaden your network, learn new skills and live the Greenlight mission — to shine a light on the world of money for families of all kinds. We are seeking a highly motivated and enthusiastic Product Manager Intern to join our team for an intensive 8-week summer program. You will be embedded within the team responsible for building and enhancing the internal tools used by our Customer Support agents. This is an incredible opportunity to gain hands-on product management experience in a fast-paced, high-impact domain within a B2B and B2C financial technology environment. You will report directly to the dedicated, full-time Product Manager for the Customer Support Tools domain.   What you will be doing:
  • Drive the lifecycle of features from concept to launch, including requirements gathering, design, and collaborating with the engineering team during grooming and development.
  • Work closely with product domain teams across the organization to understand new features, define how they should be supported, and ensure all necessary APIs are in place to enable required customer support tooling.
  • Fully immerse yourself in the day-to-day operations of an Agile development team, participating in all ceremonies (e.g., stand-ups, retrospectives).
  • Assist the full-time Product Manager in writing development stories, guiding sprint planning, helping to define priorities and scope to ensure the engineering team is set up for success.
  • Actively engage with the Customer Service, Risk and Compliance Operations teams to collect feedback, observe their workflow, and formulate data-driven solutions to the top pain points they experience with their current tooling.
  • What you should bring:
  • Currently pursuing a Bachelor's or Master's degree in Business, Computer Science, Engineering, or a related field.
  • A 3.0 GPA or higher
  • A strong passion for technology, problem-solving, and improving user experiences.
  • Excellent communication, presentation, and interpersonal skills.
  • Demonstrated ability to learn quickly and thrive in a dynamic, collaborative team environment.
  • Familiarity with Agile methodologies is a plus.
  •  

    Learning Opportunities:
  • Direct mentorship from an experienced, full-time Product Manager.
  • Opportunities to ship real features that will be used daily by our Customer Support agents, providing tangible business value.
  • Gain invaluable experience in the FinTech industry and the specific challenges of enterprise internal tools.
  •  
    Who we are:
    It takes a special team to aim for a never-been-done-before mission like ours. We’re looking for people who love working together because they know it makes us stronger, people who look to others and ask, “How can I help?” and then “How can we make this even better?” If you’re ready to roll up your sleeves and help create a world where every child grows up to be happy and healthy in money and life, apply to join our team. 
     
    Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.
     
    Greenlight is committed to an inclusive work environment and interview experience. If you require reasonable accommodations to participate in our hiring process, please reach out to your recruiter directly or email [email protected]
     

    Greenlight Financial Technology builds an innovative banking app designed for families, empowering parents to raise financially savvy kids. Targeting over 6 million families, it offers tools and resources that foster financial literacy in a fun and engaging way, making money management a vital part of growing up.

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