Product Manager, Heat Exchanger

Employment Type: Regular Full-Time

Shift: 1st Shift

Work Status: Hybrid

Position Summary: 

The Product Manager , Heat Exchanger translates top-level business strategy for Taco’s Heat Exchanger product lines into actionable product strategy to achieve corporate sales, margin, and financial goals.  They manage and execute all processes in the product lifecycle from research & design, engineering concepts, to application engineering and through end-of-life, including market research, competitor analysis, planning, positioning, requirements, roadmap development, and product launch. They assess proposed product additions and enhancements, evaluating their fit, functionality, technical complexity, and viability within the existing product portfolio and company capabilities. By integrating channel and industry insights into the product development process, they drive a product portfolio that meets identified market needs. The Heat Exchanger Product Manager is the application engineering and mechanical engineer product expert.  They utilize their application Engineering expertise and HVAC system knowledge to drive profitable solutions, meeting or exceeding customers’ expectations.  They are instrumental in establishing Taco as the market’s trusted advisor in heat transfer.   

Measures of success:

• Meeting or exceeding the sales forecast for the heat exchanger product lines.
• Engage with customers and engineers to develop optimal solutions for the complex project requirements.
• Facilitate timely, high quality product portfolio decisions in a collaborative and cross functional environment.
• Identify, gain buy-in for, and execute cross-functional product line initiatives.

Responsibilities:

Responsibilities include but are not limited to: 

• Provide training to and develop this expertise within the Application Engineering and Tech Support teams.
• Create and maintain product strategy documents detailing business cases, high-level use cases, product requirements, revenue, and return on investment (ROI). Translate into up to date 5-year product roadmaps and secure internal approval for investments.
• Write Product Requirements and Market Requirements documents.
• Monitor sales and margin performance of new and existing products.
• Participate in monthly and annual unit, revenue, and profit forecasts for the heat exchanger product lines. Support sales and operations planning (S&OP).
• Determine product pricing strategies and recommend price adjustments to meet or exceed profitability targets.
• Develop and maintain close relationships with reps, customers, outside engineers  
• Ensure voice of customer (VOC) is represented in heat exchanger product offerings and modifications.
• Support evaluation of external vendors and identify product partnerships.
• Directly serve as Taco’s heat transfer expert in discussions and high level negotiations with representatives contractors, building owners and engineering firms  
• Coordinates with marketing to support activities (advertising, literature, website etc..)
• Participate in national and regional exhibitions as required.
• Assist sales personnel with product and technical document creation.
• Establish and support top-level training for customers, manufacturer’s representatives, and internal teams covering design and application of products  
• Evaluate warranty data, participate in high-level field troubleshooting analysis, and coordinate action plans for continuous product quality improvements.
• Participate in long-range division planning and goal setting.
• Manage personal budget, including travel, education, and organizational memberships

Qualifications

Required:

• B. S. in Mechanical or Chemical Engineering (or similar Engineering discipline with heat transfer and/or fluid mechanics curriculum); Master’s degree in Business Administration preferred 
• 7+ years of experience with progressive responsibility for sales, product management, product manufacturing, systems application, or business development.
• 7+ years of heat transfer / heat exchanger experience preferably in the HVAC or plumbing industry
• 3-5 years’ experience with ERP (Enterprise Resource Planning), Power BI, PD Trak and JIRA  preferred
• Project Management Professional (PMP) certification a plus
• Proficiency with Microsoft Office (Outlook, Word, Excel, etc.)  
• Self-directed
• Good verbal and written communication skills.  Must be comfortable with giving presentations to groups of 10-30 engineers, contractors etc.    
• Travel as needed up to 20% of the time to trade shows, conferences, customers, and sales reps, and product related job site visits, etc. 

Work Environment:

This position works primarily in an office environment using computers and technology.  Verbal and auditory capability are required.  Occasional exposure in production plant where large equipment and noise are prevalent.  Safety gear is required in these areas.

This position may work from home up to 2X/week if performance is in good standing. 

Management:

This position has no direct reports.