Product Manager-Guest Experiences (L5)

We’re looking for an experienced Product Manager who is passionate about Restaurants, building innovative products, and impacting the 15 Million people who live and work in the restaurant space. This Product Manager will work closely with our Product Leadership to build out a strategy, define roadmaps, and work with cross functional stakeholders across Engineering, Design, Marketing, Data Science, and GTM teams to build “a business within a business.” Specifically, this role will focus on our Guest Engagement products which include Reservations, Loyalty, Marketing, and Gift Cards.

You will:

• Be an integral part of defining the product strategy for SpotOn restaurant software suite
• Manage the product roadmap, making strategic adjustments as needed based on client needs, data, and business priority.
• Be innovative in your approach to product vision and design.
• Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth.
• Continuously test and leverage insights to inform decisions.
• Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product.
• Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.

Qualifications:

•     4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software
•     Strong understanding of the product development lifecycle and experience designing and delivering quality products.
•     A metrics-driven work style that leverages data to make informed decisions.
•     An ability to manage multiple projects in an iterative process.
•     Strong communication and presentation skills.
•     Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products.
•     Ability to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity.
•     Past restaurant experience, especially working in a restaurant or bar, is a serious plus

Compensation:

• Our base pay range starts at $150,000 -$185000 for this role
• Please note the salary range listed is just one component of a competitive compensation package which includes a company stock plan
• Offers will be reflective of the candidate’s location and experience.

Benefits:  

At SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance 
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

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