Product Manager, Financial Connections - Merchant Experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Financial Connections is building the data connectivity layer for open finance and money movement. We are building tools for individuals and businesses to seamlessly share their financial data with Stripe and the businesses we power to unlock new product experiences, receive payouts, and make payments. We empower ambitious global businesses to build innovative products fast and run their entire financial lifecycle on Stripe, and we want you to be part of our story.

Financial Connections is part of Link. Stripe created Link to reimagine how merchants and consumers do business. With Link, you can save your payment information to be used at hundreds of thousands businesses and you can connect & manage bank accounts.

What you’ll do

As the Product Manager for Merchant Experience within the Financial Connections team, you are the champion of our merchants’ experience. You’ll shape the roadmap that enables merchants to link and verify bank accounts, manage risk, build innovative products, and go live quickly across Stripe’s surfaces. You’ll work cross-functionally with engineering, design, data science, compliance, legal, GTM, and partner product teams, and directly with users ranging from self-serve developers to global platforms.

You will:

• Define and deliver novel APIs and Dashboard experiences for open banking
• Setting an ambitious roadmap for product development and expansion
• Build novel tools to help businesses manage risk with Stripe
• Continually raise the bar for reliability, latency, privacy, and product quality
• Incubate new bets to scale our business and develop more value for users

Responsibilities

• Own the roadmap for Merchant Experience, prioritizing the most impactful work to ship what our users need in line with our business goals
• Partner continuously with engineering, design, legal, compliance, support, sales, and marketing to shape product plans and ensure we ship comprehensive and frictionless experiences
• Partner with GTM functions to bring your product to market and ensure we see adoption and growth
• Be the voice of the merchant for Financial Connections and advocate within your team and across Stripe for your users’ needs
• Discover net-new opportunities for our business and lead them from nascent stages to maturity

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Brings 5-7+ years of experience in a product role (ideally working on API-focused products)
• Has an obsession with product quality, specifically an intuition for high-performing, ergonomic, and long-lasting API design
• Has strong written and verbal communication skills with a talent for precise articulations of customer problems
• Can put themselves in the shoes of their users and craft great experiences
• Takes an ownership mindset and works on whatever it takes to solve problems and delight users
• Can dig deep into the data, think from first principles, and deliver the right results

Preferred qualifications

• Experience working on financial products 
• Conducting product market research and building buy-in for product ideas from internal stakeholders and leadership
• Experience building brand new products or working in a startup environment
• Experience working with GTM teams to bring a new product to market