Product Manager, Custodial Wallet/WaaS

Responsible for cryptocurrency custody solutions, ensuring the security, compliance, and market competitiveness of the products. Collaborate with cross-functional teams throughout the entire process from product design to launch and operation, providing secure and reliable digital asset custody services for institutional and individual clients.

• Develop and execute the overall product roadmap for the wallet product, ensuring alignment with business objectives and effective implementation.
• Evaluate, onboard, and manage custodial wallet providers, AML/KYT service providers, and Travel Rule solution providers to ensure secure and compliant integration.
• Collaborate with product, R&D, operations, legal, and compliance teams to ensure the wallet system meets regulatory and industry best practices in security, stability, and compliance.
• Oversee the operation and iteration of wallet deposit and withdrawal functions, continuously optimizing user experience to ensure efficiency, security, and smoothness.
• Drive the integration of value-added services (e.g., Staking, Liquidity Mining) and contribute to the development of Wallet-as-a-Service (WaaS) capabilities.
• Monitor and analyze market and user feedback to identify product improvement opportunities, and drive continuous iteration and user experience enhancement.
• Assist in the application process for crypto wallet-related business licenses.

Requirements

• 3+ years of experience in crypto custodial wallet product management, with hands-on experience collaborating with mainstream custodial wallet service providers.
• Deep understanding of wallet custody operations, deposit/withdrawal processes, and compliance requirements, with familiarity of core challenges and solutions in crypto asset custody.
• Strong business thinking and execution ability, capable of independently managing the end-to-end product lifecycle from 0 to 1.
• Ability to handle complex operational issues and ensure stable performance in critical areas such as deposits/withdrawals, fund security, and compliance.
• Basic understanding of regulatory frameworks and experience in license applications, with the ability to collaborate effectively with legal and compliance teams to drive compliance projects.
• Excellent cross-department communication and coordination skills, with the ability to work efficiently with technical, product, operations, compliance, and other teams.