Product Manager | Canada | Remote at Grafana Labs

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

This is a fully remote position and we're considering candidates in Canada.

About Product Management:
As a Product Manager at Grafana Labs, you'll develop a vision and strategy for your product domain. You will own your product’s roadmap, collateral, and market research, and you will collaborate with Grafana leadership on fine-tuning your product’s goals. You will be the primary advocate and expert in your area, with a strong ability to communicate needs, functionality, and details effectively both to external customers and internal stakeholders. The teams and people you will be interacting with will be 100% remote and globally distributed, so strong and proactive communication is essential.

Product Managers are the bridge that connect Engineering, Design, and UX to GTM. You are a facilitator who ensures the free flow of information across these teams and are expected to be technically proficient when representing our products to our customers.

The opportunity:

As a Product Manager for AI, you’ll be involved with everything related to our AI offerings, including helping drive the roadmap of our Grafana Assistant ecosystem. You’ll get to the bottom of what customers want and challenge us on what we should build next.

You’ll work across Grafana’s R&D and GTM orgs to deliver AI products and marketing messages. You will develop a deep understanding of how to apply AI to address customer problems in observability. And you’ll help shape Grafana Labs AI vision.

What You’ll Be Doing:

Partnering with our senior AI PM to define and own AI features end-to-end
Working closely with our product marketing and sales teams to shape our AI messaging and support large commercial deals
Understanding competitors, working with partners and staying on top of the broader AI market
Being a hands-on builder: prototyping, building, and shipping AI features end-to-end with our engineering team
Partnering with our data function to analyze large amounts at scale about our product, usage patterns and commercials
Empathizing with customer problems in order to collect user needs, requirements, and pain points
Curating and properly representing user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Using your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering.

What makes you a great fit:

Excellent written and verbal communication
Strong product sense and curiosity about AI, including demonstrated evidence such as AI projects, blog posts and community contributions
2 years of product experience or equivalent experience in a related role with ownership of a feature or project
Comfortable with basic data analysis (SQL, spreadsheets) and able to interpret experiment results
Familiarity with large language models (LLMs), prompt engineering, or experience using open-source models

Bonus Points:

Experience using or building observability products and/or developer tools, either internally as an SRE or for external customer

In Canada, the base compensation range for this role is $145,722 CAD - $174,866 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

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Product Manager | Canada | Remote

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