Product Management Intern, Summer 2026

Tyler Technologies is seeking a Product Management Intern to join our Public Safety team in Troy, MI as part of our Summer 2026 Internship Program. This role is designed for a technically curious, business-minded thinker who wants hands-on experience shaping mission-critical software used by police, fire, EMS, and emergency communications agencies across the country. This is not a passive internship. You will own real product initiatives, work directly with product leaders, engineers, executives, and customers, and contribute to decisions that influence our roadmap and long-term strategy.

What You’ll Learn

• How modern product teams operate in a mission-critical, highly regulated domain
• How to balance user needs, business impact, and technical feasibility
• How to translate customer insight and data into clear product strategy
• How to evaluate AI and automation thoughtfully – not just what’s possible, but what’s responsible and valuable
• How to communicate product decisions clearly to technical and non-technical stakeholders

Who You Are

You are a curious, thoughtful, and comfortable operating in ambiguity. You like asking why, not just what.

Why This Internship Is Different

• You will own work that matters
• You’ll gain exposure to real product tradeoffs, not hypothetical case studies
• You’ll work on technology that directly impacts public safety and community outcomes across the nation
• You’ll be mentored by experienced product and business leaders who treat interns like emerging peers, not temporary help

If you’re reading this thinking, “I don’t meet all of this,” apply anyway. Job descriptions are imperfect, people aren’t linear, and you might be exactly who we’re looking for.

Responsibilities

As a Product Management Intern, you will operate at the intersection of technology, business, and user outcomes. Example initiatives may include:
Leading a focused product initiative, such as:

• Evaluating a new integration or API partnership
• Sizing a market expansion opportunity using AI
• Proposing roadmap changes based on customer research
• Drafting product briefs, PRDs, or opportunity assessments for planned initiatives
• Defining success metrics and instrumentation plans for new features or experiments
• Analyzing customer workflows, operational pain points, and compliance constraints unique to public safety
• Leveraging data analytics and emerging technology trends, including AI, to inform product recommendations
• Support responsible evaluation of AI opportunities, balancing innovation with:
• Compliance and regulatory requirements
• Transparency and explainability
• Operational and reputational risk
• Developing a foundational understanding of system architecture, integrations, and data flows within public safety platforms
• Partnering with engineering to understand technical constraints, tradeoffs, and scalability considerations
• Framing ambiguous customer problems into structured product opportunities with clear hypotheses and impact
• Presenting findings, recommendations, and tradeoffs to senior product and business leaders
• Previous interns have influenced roadmap decisions, built executive-ready business cases, and presented directly to leadership.

Tools & Technologies You’ll Be Exposed To:

• Atlassian tools (Jira, Confluence)
• Product discovery and analytics tools
• APIs and integration concepts
• Data analysis tools
• Modern collaboration tools used by product and engineering teams
• Artificial Intelligence tools

Qualifications

• Pursuing a degree in Product Management, Computer Science, Engineering, Information Systems, Business, Economics, Data Analytics, or a related field
• Strong analytical and problem-solving skills
• Clear written and verbal communication skills
• Interest in data analytics, automation, APIs, or emerging AI technologies
• Comfort working with both technical and non-technical stakeholders
• Ability to take ownership and drive work forward with guidance, not step-by-step instructions
• GPA of 3.0 or higher (or equivalent)