nLIGHT
Product Engineer, Customer-Facing
TLDR
Responsible for end-to-end product engineering, encompassing R&D collaboration, customer support, and continuous improvement in laser technology products.
Who We Are
At nLIGHT, we are constantly on the cutting-edge of laser technology in a massively growing market. We are a leading provider of high-power semiconductors and fiber lasers for industrial, microfabrication, and aerospace & defense applications, to name a few. Our lasers are changing not only the way things are made, but also changing the things that can be made.
Headquartered in Camas, Washington, nLIGHT is a publicly listed company (NASDAQ: LASR).
The Product Engineering group has end-to-end product responsibility beginning in the R&D phase of new product introduction and carrying through ongoing support of legacy platforms. It carries a broad scope that involves daily cross-functional collaboration with R&D, Operations, Process Engineering, Planning, Sales, and customers. The preferred candidate will be highly motivated with an excellent track record of performance and innovation as well as have a passion for developing and producing best-in-class laser products. This role has a great deal of customer-facing visibility and is well suited for an individual with a strong technical foundation, who is an expert in technical communication.
Functions:
- Complete NPI design-oriented activities, including specifications, product/design FMEAs, DFX, qualification plans, bill of materials, test requirements, etc.
- Understand all technical details of products – ranging from initial designs to volume production issues.
- Support Sales as technical voice to the customer to help present new product offerings, problem solve customer issues and gain an understanding of customer use applications.
- Lead improvements in reliability based on failure analysis, identifying root cause and appropriate corrective actions.
- Review production data with Process Engineering (e.g., yield, cycle time, DL hours) across entire MFG process to facilitate continual improvement plans.
- Collaborate with development and marketing on product roadmaps that promote the investigation and application of new technologies to meet forecasted industry demands.
- Manage multiple projects with multi-disciplinary indirectly reporting team members.
Qualifications:
- BS degree required in Physics, Optical Engineering, Mechanical Engineering, Electrical Engineering or similar discipline. MS degree preferred.
- Minimum of 3 years of experience working as an engineer.
- Desire to be in a customer-facing role with expected progression toward managing customer accounts.
- Excellent listening and collaboration skills.
- Skilled at writing and presenting to effectively communicate concepts to both internal and external customers.
- Attention to detail and an ability to absorb and assimilate information rapidly.
- Solving complex problems in multi-dimensional spaces.
- Highly organized with the ability to work in a fast-paced, multi-tasking environment.
- Computer Skills –MS Excel, Solidworks PDM, SQL, Dynamics D365, etc.
- Experience with fiber lasers and diode pumped solid state lasers useful.
- Familiarity with a wide variety of materials and processes to best achieve the design goals and product specifications.
nLIGHT is proud to offer comprehensive COMPENSATION AND BENEFITS:
Starting pay depends on qualifications:
- Product Engineer I: $85,000 - $95,000 annually
- Product Engineer II: $90,000 - $115,000 annually
Other Compensation and Benefits
- Target Cash Bonus of 5% of earned wages
- Eligible for Restricted Stock Unit grants
- 4 weeks of Paid Time Off per year
- 10 paid Holidays
- Eligible for health benefits on the 1st day of the month after your start date
- Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period
- Flexible Spending and Health Savings Accounts
- Employee Stock Purchase Plan
- 401(k) with company match and immediate vesting
- Company paid Short-Term and Long-Term Disability, and Life & AD&D Insurance
- Employee Assistance Program
- Aflac Supplemental Insurance
- Paid Bereavement Leave and Jury Duty
- Tuition Assistance Program
- Pet Insurance
nLIGHT is subject to US Export Control regulations. To qualify for this position, you must be a US Person (that is, a US citizen, lawful permanent resident, or protected individual granted asylum or refugee status).
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or age. For more information about our commitment to equal employment opportunity, please see this government poster: https://www.eeoc.gov/sites/default/files/2023-06/22-088_eeoc_knowyourrights6.12screenrdr.pdf">Know Your Rights: Workplace Discrimination is Illegal. If you are an individual with a disability and need a reasonable accommodation in the application or hiring process, please contact Human Resources at (360) 566-4460 or [email protected].
E-Verify Participation:
nLIGHT participates in the E-Verify program. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.
nLIGHT participates in the E-Verify program. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s Form I-9 to confirm work authorization.
For more information, please review the following notices:
Benefits
Health Insurance
Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period
Pet Insurance
Paid Time Off
4 weeks of Paid Time Off per year
nLIGHT is a premier provider of high-power semiconductors and fiber lasers, catering to industrial, microfabrication, and aerospace & defense applications. We specialize in cutting-edge laser technology and are also a leader in developing Directed Energy systems for the Department of Defense, delivering high-performance solutions in a rapidly growing market.
Product Engineer