Product Director, Payments

Product Director, Payments

London

• Do you want to build and lead a high-performing product team in a rapidly-scaling fintech in the embedded payments space?
• Are you curious, always looking for a better way of doing things and motivated by collaborating cross-functionally to deliver outstanding results?

If so, we would love to hear from you!

We are a leading embedded payments provider in the UK and Europe and are looking to hire ambitious and value-adding talent. The Product Director, Payments will play a critical role, building and leading a high-performing product team to drive revenue growth and build innovative products.

About Us

At Modulr, our vision is a world where all businesses are powered by embedded payments.

Modulr enables thousands of businesses, from SMEs to Enterprises, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products.

We’ve created an industry-leading platform with comprehensive online tools and API access, to meet the demands of daily business payments. We are connected to an expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS. Our payments expertise and extensive product capability also enables us to build tailored solutions to solve complex payment problems for hundreds of clients in a range of industries, including Travel, Merchant Payments, Lending, Wage Advance and Investment & Wealth.

We are deeply integrated into the payments ecosystem. In the UK, we are direct participants of Faster Payments and Bacs, and hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA and SWIFT. We are principal issuing members of Visa and Mastercard across the UK and Europe.

Our regulatory permissions and governance structure underpin our business. We are regulated as an Electronic Money Institution (EMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.

Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.

Modulr now has over 400 employees globally across offices in London, Edinburgh, Amsterdam and Mumbai.

Modulr values

• Build the extraordinary and go that extra mile.
• Own the opportunity: be passionate and proud of the time you invest.
• Move at pace: reach your goals faster with us supporting you each step of the way.
• Achieve it together: work as a team, collaborating with other Modulites.

The Role

The Product Director, Payments will scale and lead a high-performing payments product team, accountable for the development, delivery and performance of our payments products.

The Product team is a core part of Modulr and works cross-functionally with all teams across the business. This role reports into the Chief Product Officer and will be a key role within the Product leadership team. You will lead a team of 12+ Product Owners / Managers.

Key responsibilities

• Work closely with the Chief Product Officer to define Modulr’s product strategy and roadmap.
• Develop a deep understanding of our target markets and customers and the competitor landscape through rigorous discovery to inform prioritisation decisions and input into pricing strategies.
• Rapidly build a high-performing team of product owners / managers, providing effective coaching to the team, ensuring clear career paths are in place.
• Accountable for the execution of the payments roadmap:
  • Elicit comprehensive business requirements and execute technical designs and specifications that address these requirements.
  • Define high-quality epic and user story definitions with clear acceptance criteria.
  • Ensure scalable ways of working with our engineering function to prioritise requirements and deliver at pace each sprint.
  • Ensure end-to-end delivery of products, working cross-functionally to understand and manage all implications on teams across the business ahead of go-live.
  • Ensure internal documentation and functional product collateral is created and maintained.
• Effectively use data to measure product performance, inform prioritisation and drive decision-making.
• Establish and develop strategic relationships with payment schemes and banking partners.
• Participate in external forums, events and thought leadership, representing Modulr to drive change across the industry.

About you

You will have a stellar track record of scaling and leading a product team to deliver outcomes in a fast-paced technology business where complexity and ambiguity is the norm.

• Deep expertise in product management (including product design and technical product development), with demonstrable experience of leveraging this to effectively lead a high-performing team.
• Experience within the payments industry is a key requirement.
• Exceptional attention to detail and analytical skills, with commercial acumen to harness data-driven insights to inform prioritisation and decision-making.
• Experience driving forward cross-functional change, pro-actively taking initiative.
• Outstanding communication and stakeholder management skills, with experience liaising with external stakeholders (e.g. payments schemes, banking partners, regulators).
• A strong work ethic, entrepreneurial mindset, and willingness to roll-up sleeves, focusing on solutions and outcomes rather than problems and process.

What can Modulr offer you

You’ll be part of a cross disciplinary team(s), with co-workers located in London, Edinburgh, Amsterdam and/or Mumbai. We are friendly and sociable, challenging but rewarding. We want you to push yourself and for us to support you in your future as we scale. Our culture and values put you first and are about investing in your future.

• Share Options Incentive Scheme
• Company Bonus - the more successful we are together, the more company bonus we offer.
• Benefits pot - £1000 towards a variety of benefits for you to choose (including healthcare, dental etc), Perkbox (freebies and discounts!), plus access to season ticket loans.
• 33 days holiday (including bank holidays) + your birthday off - choose which days you take off to relax and/or spend time with loved ones.
• Learning Opportunities – on joining Modulr you will embark on our onboarding programme, called ModStart, to be equipped with the Modulr know-how and arm you with the tools you need to be successful from day 1! But, we don’t want your learning to stop there so we will continue to provide you with the tools and capabilities through our learning channels, platforms and buddy allocation to allow you to grow and develop in Modulr.
• Modulr All hands - join your colleagues for our company-wide events throughout the year.
• Great workspace - Modulr thrives on innovation which is best done through in-person collaboration. This approach enables us to work together closely, exchange ideas, and create innovative solutions that drive our success. We ask our team members to be based in the office 4 or more days a week. We have state-of-the-art offices located in all four locations – London, Edinburgh, Amsterdam and Mumbai.
• Bike to work scheme

ModInclusion 

We believe that by seeing Modulr, and the world, from all sorts of angles, we can make life better for all.​ We want you to know that the things that make you, you — like your identity, age, ability, and background — are things that we will always celebrate and support with open arms.  As such, we are keen to maximise the diversity of our workforce and actively encourage applications from anyone and everyone.