Product Development Project Manager

About Winona:

Winona is one of the leading telemedicine companies providing HRT for women in menopause. We’ve built all of our technology in house including an EHR, patient care admin system, patient portal, website, marketing technology etc. Winona has two compounding pharmacies and a team of in house physicians providing world-class care via a fully vertically integrated business model.

About the Role:

We’re looking for a highly organized and proactive Product Development Project Manager to keep our development team aligned, focused, and executing efficiently across ongoing features, short-term tasks, and long-term initiatives.

This is primarily a project management role. While it is a non-technical position, a background in software development or experience working closely with engineering teams is a strong asset. You should have a solid understanding of technical terminology and development workflows to communicate effectively with engineers, coordinate dependencies, and make informed decisions regarding timelines and priorities. You will act as the primary point of coordination between development, product, and cross-functional stakeholders.

Seniority Level: Senior Level

Key Responsibilities:

Project & Roadmap Management

• Timeline Ownership: Own project timelines, priorities, and due dates for features, enhancements, and long-term initiatives.

• Strategic Planning: Work closely with the Product Manager and Dev Team Leads to prioritize tasks, balancing business impact against resources and trade-offs (e.g., quality vs. speed).

• Execution: Monitor current sprint work while keeping sight of long-term roadmap goals and milestones.

Sprint Facilitation & Event Management

• Agile Ceremony Lead: Facilitate key Sprint Events including Daily Stand-Ups, Retrospectives, and Sprint Planning/Sizing.

• Demos & Reporting: Facilitate Weekly Demo Meetings, preparing agendas based on current progress and high-priority items.

• Action Items: Ensure clear follow-ups from all sprint events are documented, tracked, and communicated.

Ticket & Workflow Management

• Data Integrity: Maintain up-to-date ticket statuses to prevent workflow disruptions and ensure all requirements/ambiguities are documented centrally.

• Resource Assignment: Review tickets to identify required teams (Backend, Frontend, Quality Assurance) and work with leads to ensure proper resource allocation.

• Active Monitoring: Flag tickets that are stagnant or in a specific status for too long.

• Support Coordination: Participate in support workflows by responding to Patient Care or Physician team requests and flagging critical issues for investigation.

Stakeholder & Cross-Team Coordination

• Liaison: Serve as the point of contact for multiple internal departments to manage and coordinate requirements dependent on the development team.

• Communication: Keep leadership and stakeholders aligned on progress, changes in scope, or major blockers through periodic updates.

• Documentation: Maintain shared project trackers, dashboards, and onboarding materials for new team members.

Qualifications:

• Experience as a Project Manager specifically within a technology or product development environment.

• Strong understanding of the Software Development Life Cycle (SDLC) is required to plan realistic timelines and communicate effectively with engineers.

• Experience working with Agile/iterative frameworks such as Scrum or Kanban within a software or product development context.

• Familiarity with using ClickUp for project management and ticket tracking.

• Ability to work during PH core hours (3:00 PM – 7:00 PM PHT) and maintain overlap with US core hours (9:00 AM – 2:00 PM EST) to support key meetings and facilitate timely coordination

• Ability to manage multiple projects and priorities simultaneously in a fast-paced environment.

• Strong organizational, communication, and problem-solving skills with the ability to clarify complex trade-offs for stakeholders.

Nice-to-Have:

• Previous experience in software development or a deeply technical role.

• Familiarity with SAFe (Scaled Agile Framework) or other enterprise-level methodologies.

• Ability to identify bottlenecks and opportunities for process optimization early.

• Ability to track sprint velocity and prepare metrics such as RCA (Root Cause Analysis), Resolution Rate, and Delivery.

• Ability to keep the team aligned and focused without needing to be overly technical.

What’s in it for you?

As a full-time member of our team, you’ll enjoy:

• Remote-first, work wherever you choose

• Unlimited paid time off

• Paid non-working holidays per country of residence

• Pro-rated 13th-month bonus in select regions

• Referral bonuses

• Financial support for online courses

• Fun and casual work environment

• Employee engagement activities and virtual gatherings

• We are a diverse, global team! 🌍

Equal Employment Opportunity

Winona provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. Winona takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.