Product Designer, Monetization

SUPERHUMAN MAIL 👉

At Superhuman, we’ve built the fastest email experience in the world — one that's deeply loved and adored by customers who get through their inboxes twice as fast.

📣 Superhuman Mail, Grammarly, and Coda are now part of the Superhuman Suite, an AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. Learn more at superhuman.com.

BUILD LOVE 💜

At Superhuman, we have a deep understanding of how to build products that people love. We incorporate fun and play, infusing magic and joy to create experiences that amaze and delight. It all starts with the right team — a team that deeply cares about values, customers, and each other.

CREATE MASSIVE IMPACT 🚀

We're not solving a small problem, nor are we addressing a small market. We're reshaping the fundamentals of how people work. We're combining premium product craft with enterprise-scale capabilities to rethink how individuals and teams should fundamentally collaborate. We are building a household brand and a worldwide organization. We are here to do our best work, and we hope you are too.

ROLE 👩🏽‍💻👨‍💻

How you’ll contribute

• Work with teammates in product, marketing, engineering, analytics, and finance to craft monetization experiences through new features and enhancements.
• Define and shape end-to-end monetization workflows, starting from early ideas and sketches, progressing to interactive prototypes, high-fidelity designs, and final implementation.
• Leverage customer insights to drive decisions aimed at improving conversion, upgrades, retention, and subscription management experiences.
• Conduct qualitative and quantitative research to understand customer needs around pricing, plans, billing, and payments, as well as competitor analysis to inform strategy.
• Elevate the design culture at Superhuman by pursuing remarkable quality in your design craft and producing consistent, high-quality work that supports revenue growth.

How you’ll collaborate

• Partner with product managers to set the vision for monetization initiatives and build a roadmap of projects that improve revenue, conversion, and customer trust.
• Engage with Product, Marketing, Brand, and Finance stakeholders, effectively communicating design updates to leadership for feedback and approval.
• Advise product and engineering teammates through a deep understanding of monetization patterns and systems, staying abreast of emerging trends and best practices.
• Work closely with engineering, product, marketing, and finance to improve processes and deliver reliable, scalable monetization features across the product.

SOUND LIKE YOU? 🙌

• Experience: 5+ years of relevant experience in product design roles, with 3+ years of experience designing growth or monetization-related product experiences.
• Expertise: You have demonstrated mastery of product design, encompassing prototyping, visual and interaction design, typography, layout, and visual hierarchy. Sweats the details to build a premium experience for users.
• Curiosity: You love exploring new ideas and solutions across technology and user-centric design. You are a perpetual learner, constantly seeking out new insights and industry trends to add to your repertoire of ideas and solutions. You are exceptionally curious about technology, design, product, and people.
• Drives Towards Clarity: Thrives in ambiguity and is excited by the opportunity to validate hypotheses. Nimble and able to pivot as new insights emerge. Brings clarity and confidence to teams through their work.
• Delight & Empathy: You understand how customers think and care deeply about their journey— including moments involving pricing, payment, and trust. You can accurately predict how changes will make them feel. You enjoy creating delight.
• Excellent Communication: You are comfortable and confident sharing your thoughts in verbal or written form. You can engage constructively in debate and discussion with your colleagues and peers.
• Collaborator: You can partner with a diverse team to achieve business results. You have experience facilitating discussions with engineers and product managers to drive strategy and execution.
• Bias to Action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.
• AI Enthusiast: You believe AI will revolutionize both how we work and the experiences we create for our customers. Driven by passion and curiosity, you embrace AI to up-level your team's productivity and impact, creating delight, delivering exceptional quality, and embracing the extraordinary in everything you do.
• Independence & Execution: Has a demonstrated ability to work independently with minimal guidance, proactively manages tasks and priorities across multiple projects, analyzes and executes work efficiently, collaborates effectively with cross-functional teams, and thrives in fast-paced, results-driven environments.
• Location: We're open to you joining us in our San Francisco, Seattle, or New York offices, or from a home office anywhere in the United States or Canada.

SALARY INFO 💸

Superhuman takes a market-based approach to compensation, which means base pay may vary depending on your location.

Base pay may vary considerably depending on job-related knowledge, skills, and experience. The expected salary ranges for this position are outlined below and may be modified in the future.

• SF/NY/Seattle: $155,000 – $240,000/year (USD)
• Other US geographies: $140,000 – $214,000/year (USD)
• Canada: $120,000 – $182,000/year (CAD)

COME JOIN US 🎟️

We value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate based on race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Grammarly is an equal opportunity employer and a participant in the US federal E-Verify program (US). We also abide by the Employment Equity Act (Canada).