Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do.
We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact.
Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results.
And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
About the role:
We are looking for a Product Designer who cares deeply about customers and distills complex problems into thoughtful, beautiful, holistic experiences. You’ll join the Message Orchestration team on a mission to help ecommerce businesses seamlessly plan, target, and deliver marketing messages across channels. Without overwhelming their audience or their workload. Whether it’s a one-time campaign or an advanced automation, we help merchants reach the right person, at the right time, with the right message. Our goal is to blur the line between campaigns and automations - removing complexity and giving merchants smarter, unified controls for orchestrating their messages. The Message Orchestration team is responsible for:
Campaigns – Empowering merchants to create, schedule, and optimize multichannel promotional messages. With features like time zone optimization, omnichannel campaign, and A/B testing, we ensure one-time messages perform as expected and drive results.
Automations – Equipping merchants with flexible tools to build workflows that respond to customer behavior in real time. From abandoned carts to complex, branching journeys, our goal is to eliminate busywork and drive more sales.
What you’ll do at Omnisend:
Own user experience and design of campaigns and email builder
Combine knowledge from product metrics, user research, and other product insights into meaningful design concepts, and experiments
Co-lead discovery and support delivery phases, including framing problems, researching them, presenting insights, mapping outflows, and designing interactions
Make intelligent & incremental design decisions and compromises to support an iterative approach, based on user testing, business, and technical considerations to inform these decisions
Ensure cohesive experiences across all of our product lines and customer touch points
Offer mentorship to more junior team members to help elevate our craft of Product Design
Contribute to our design system and regularly identify and drive improvements to increase the efficiency of our delivery across teams
Constantly look for the most impactful ways to reach company goals
What we use and value:
Company-wide OKR and GIST framework
Empowered product teams that solve customer and business problems, not build features
Ship to learn. Experimentation to validate hypotheses and assumptions
Product-led growth
We look at product metrics daily, we speak to our customers and do it often
Truly embracing data-driven decisions
We expect that you’ll bring:
Proven experience (3+ years) of product design (both UX and UI) at user-focused tech with examples of shipped products
Customer centricity
Lo-fi and hi-fi prototyping, user research, and user testing skills
Ability to present and articulate your design decisions and rationale to peers and stakeholders
Ability to view the bigger picture and how certain decisions impact the future
Understanding of how design systems are created, implemented and maintained
You’re well-organized with a collaborative attitude and a strong sense of ownership
Experience in working in multidisciplinary product teams
Experience working with Figma, FullStory, Mixpanel is an advantage
Experience in leading and mentoring product designers is an advantage
Experience in establishing and owning a design system is an advantage
What we offer in return:
Gross salary 4000-6300 EUR/ month based on experience
Quarterly salary reviews
An unlimited learning budget for self-improvement complying with the best interest of Omnisend
Working methods and best practices inspired by the best tech companies in Silicon Valley
Senior colleagues enable us to have a high-performing, productive environment where your growth will accelerate
Flexible working hours and remote work possibilities
Private health insurance
Unlimited access to psychotherapy
Workstation budget
Personalized work anniversary gifts, such as house cleaning, spas, international flights, etc.
Attractive workations and team-led team-building events
Omnisend is an email and SMS marketing platform built for ecommerce brands. With one-click integration to major ecommerce platforms, intuitive automation, and powerful email templates, we make sophisticated marketing effortless — no learning curve required.
Award-winning 24/7/365 customer support? Check. A platform trusted by growing brands and seasoned pros alike? Absolutely. The idea that “great marketing needs to be expensive”? Our 125,000+ customers prove that wrong every day.
