Product Designer II
At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers. Fullbay is the number one cloud-based shop management software for commercial repair shops and is growing fast. This is an exciting opportunity to join a high-performing team and help shape the next phase of growth for the company.
Position Overview:
As we evolve our platform into a system of intelligence, we're seeking a UX designer who can turn complexity into clarity and help bring our AI-enhanced vision to life.
You'll work on critical workflows, from roadside repairs to predictive inventory, infusing them with helpful, explainable intelligence while ensuring trust, speed, and control remain central. This role requires strong collaboration with Product Management and Engineering.
Primary Duties & Responsibilities:
- Design end-to-end product experiences that simplify complexity across web, tablet, and mobile
- Produce high-fidelity UI designs that demonstrate UI Craftmanship with strong visual hierarchy, layout, typography, and interaction detail, ensuring experiences are polished, consistent, and production-ready
- Define and apply design system components, patterns, and visual standards to deliver cohesive, scalable, and high-quality interfaces across the product
- Shape how users interact with AI-generated suggestions, predictions, and auto-completions
- Translate data-rich workflows into intuitive, high-performance interactions
- Collaborate cross-functionally with design, product management, and engineering while serving as a creative authority within the team
- Mentor and support junior designers, contributing to the evolution of a high performing, design-centric culture
- Present design concepts and rationales to internal stakeholders, advocating for customer needs while aligning with business goals
- Use a data driven approach to validate design decisions and refine product features
- Stay informed of emerging AI trends and proactively bring new ideas and best practices to Fullbay’s design approach
- Adheres to all confidentiality and compliance regulations
- Performs other duties as assigned
Minimum Education & Work Experience:
- Minimum of 3 years of UX/product design experience demonstrating strong visual and interaction design skills
- Experience designing for mobile and/or fieldwork environments (SaaS, logistics, tools) and understand offline scenarios
- Have designed AI or data-enhanced experiences that build trust (e.g. recommendations, explainable AI)
- Demonstrated interest in complex domains such as mechanics, logistics, tools, or high-accountability workflows
- Can rapidly produce flows, high-fidelity prototypes, and final pixel-perfect designs in Figma
- Want to be part of a small team with high ownership
- Strong proficiency with Figma, including Auto Layout, design systems, and advanced plugin workflows
- Thrive in ambiguity and enjoy helping shape team culture
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
- Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds.
- Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
- Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.
- Noise level in the work environment is usually moderate.
- Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.
