Shape product direction and improve design processes using AI tools within a rapidly evolving, collaborative, and feedback-driven culture.
Hauler Hero is revolutionizing the waste and recycling industry, helping hauling companies maximize operational efficiency while improving the daily lives of the people doing the work.
We’re looking for a Product Designer who thrives on challenge, moves fast, and is excited about what AI means for design. You’ll shape product direction alongside a small, tight-knit design team and cross-functional partners, turning ambiguity into clarity and shipping early and often.
We’re a Series A company with strong organic growth, a user-driven roadmap, and a senior team focused on finding the right answer. Our design culture is rooted in high standards, direct feedback, and building what’s right for the customer.
This is a full-time contract role (LATAM).
AI is part of how we design and build, not a bullet point. Figma is our core tool, supported by a design system we continuously evolve. Our team uses tools like Claude, Cursor, and Figma MCPs to accelerate how we move from idea to shipped product.
Design cycles are compressed. What used to take weeks now happens in days or hours. The expectation is that you can carry the thinking while executing, even without formal phases like wireframing or structured discovery.
Design end-to-end product experiences across CRM, Customer Portal, and Mobile
Use AI tools daily to accelerate design and prototyping
Own and evolve the design system, improving consistency and quality
Engage directly with customers through interviews, demos, and research
Use qualitative and quantitative data to inform decisions
Move quickly between discovery and execution
Turn ambiguous problems into clear, actionable solutions
Contribute to design quality and team culture
3+ years of product design experience in SaaS (B2B or B2C)
Experience using AI tools in your workflow or strong willingness to adopt them quickly
Strong Figma skills (auto-layout, variants, variables, design tokens)
Understanding of AI integrations or ability to ramp quickly
Working knowledge of front-end constraints (HTML, CSS, React)
Systems thinking with strong attention to detail
Ownership mindset and ability to operate independently
Comfortable with direct feedback and iteration
Experience conducting user research and usability testing
Strong async communication skills
Strong written and verbal English communication skills (you’ll collaborate closely with a US-based team)
Experience in logistics, field service, or waste industry
Experience building or scaling design systems
Familiarity with Redux, RTKQ, or modern React patterns
Experience designing data-heavy or operational dashboards
AI is part of the workflow, but thinking and craft come first
Lean and collaborative environment with fast feedback loops
Direct, candid feedback across teams
Portfolio & Culture Screen
AI Design Assignment (process-focused, screen recordings encouraged)
Leadership Review
Competitive contractor compensation
Remote, async-friendly environment
High ownership and fast product impact
Hauler Hero builds a comprehensive SaaS platform specifically for waste and recycling haulers, enhancing their operations through advanced routing, dispatching, and customer management tools. Our modern technology streamlines processes in a $100B+ industry, enabling haulers to boost efficiency and strengthen client relationships as they scale their businesses.
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