Product Design Lead, AI Products
TLDR
Lead the design of innovative AI experiences at Glean, transforming how businesses leverage AI, with a focus on user-centered design and measurable business impact.
- Lead AI Products design strategy owning Glean's AI suite including research agents that retrieve and synthesize information, creation tools for AI-generated artifacts, and our enterprise intelligence platform that mines organizational knowledge.
- Translate LLM complexity into intuitive UX developing deep expertise in model capabilities and constraints, creating understandable, trustworthy experiences that build appropriate mental models.
- Create AI-powered research and creation experiences enabling employees to generate documents, presentations, and visualizations that are grounded in company data, follow brand guidelines, and maintain accuracy through intelligent citations.
- Create AI-powered research and creation experiences that synthesize cross-functional data, write documents, make presentations, and output visualizations that are grounded in company data, follow organizational guidelines, and maintain accuracy through intelligent citations.
- Drive 0→1 product innovation systematically identifying opportunities for AI-native products, rapidly prototyping breakthrough experiences, and scaling solutions that deliver step-changes in productivity
- Partner with product and engineering leaders to shape product capabilities, understanding technical constraints while pushing boundaries of what's possible in enterprise AI
- Guide team excellence, mentoring 3-4 senior designers while establishing clear design principles, incorporating user research to understand AI adoption patterns, and ensuring designs drive measurable outcomes
- Experience: 10+ years in product design, including 3+ years designing AI/ML products, preferably LLM-based applications.
- AI expertise: Deep hands-on experience with LLM systems, translating system capabilities into intuitive, user-friendly enterprise products.
- Technical fluency: Strong background enabling detailed discussions about AI architecture, model capabilities, and implementation tradeoffs with engineering teams.
- Portfolio: Examples leading the design of sophisticated AI products at scale, ideally including agent-based systems, content generation tools, or intelligence platforms
- Leadership & impact: Track record of shipping successful AI products with measurable impact on user productivity and satisfaction, while guiding and mentoring other designers
- This role is hybrid (4 days a week in our SF Bay Area offices)
AI-First Mindset at Glean:
At Glean, AI fluency is core to how we work and we're committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today — prior Glean experience isn't required.
Benefits
Free Meals & Snacks
provide healthy lunches daily to keep you fueled and focused
Health Insurance
Medical, Vision, and Dental coverage
Home Office Stipend
you'll receive a home office improvement stipend
Annual education and wellness stipends
an annual education and wellness stipends to support your growth and wellbeing
Paid Time Off
generous time-off policy
Remote-Friendly
This role is hybrid (4 days a week in our SF Bay Area offices)
Glean is a Work AI platform designed to help organizations optimize their operations through intelligent search and AI-driven capabilities. By offering a scalable and secure infrastructure, Glean empowers businesses across various industries to harness the full potential of AI while maintaining control and customization.
- Founded
- Founded 2019
- Employees
- 51-200 employees
- Total raised
- $160M raised