Product Compliance Manager

Job Overview

The Product Compliance Manager will be a key role for the organization with a direct impact on the evolution of the company’s culture and performance. Working across multiple jurisdictions, the candidate will have leadership experience and enjoy working in a multi-cultural environment.

 We Value

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  Individuals committed to achieving excellence through focused effort and intelligent problem-solving.
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  Thinking outside the box to find innovative solutions to complex challenges.
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  Not being easily fazed by obstacles and complexities, demonstrating the determination to meet challenges head-on.
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  A collaborative spirit and the ability to work cohesively with others as key aspects of our culture, believing in the power of collective intelligence.
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  A culture that appreciates dedication and the occasional extra effort, while respecting work-life balance and well-being.

What You'll Be Doing

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  Conduct detailed gap analyses for products and features against new or amended regulatory requirements to ensure ongoing compliance.
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  Research and assess technical requirements to ensure business products remain compliant with relevant standards and regulations.
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  Create and maintain regulatory requirement matrices for all applicable jurisdictions, contributing to streamlined compliance processes.
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  Investigate and respond to compliance-related incidents, breaches, or complaints, implementing effective corrective actions.
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  Regularly communicate with regulatory bodies, external auditors, and certification authorities in the US and Canada to facilitate compliance audits and certifications.
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  Support internal audits conforming to ISO 27001 standards, including evidence collection and audit preparation.
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  Manage and perform audit compliance reviews, overseeing the GLI-33 – GLI-19 gaming certification program.
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  Oversee and guide the Change Management process, ensuring smooth transitions and adherence to compliance standards.
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  Promote a security-conscious culture within the organization, emphasizing the importance of compliance and risk management.
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  Leverage industry expertise to provide strategic support to operators for market entry and ongoing operations.
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  Work closely with other business leads to integrate necessary regulatory checkpoints in their processes and procedures.
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  Diligently maintain and update compliance records and documentation, ensuring accuracy and current information.

Your skills and experience:

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  Solid understanding of the iGaming industry, including knowledge of regulatory frameworks and compliance requirements.
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  At least 5+ years of combined product compliance and technical experience in the online gambling industry.
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  Familiarity with technical aspects of iGaming platforms, including gaming software, RNG, player verification, responsible gaming features and bonus campaigns.
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  Strong analytical skills with the ability to interpret complex regulations and translate them into practical compliance solutions.
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  Excellent communication and interpersonal skills to effectively collaborate with internal teams and external stakeholders.
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  Attention to detail and strong organizational skills to manage compliance processes and documentation.
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  Previous experience in iGaming and Sports Betting in the US and/or Canada is a plus.
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  Fluency in written and verbal English.