Procurement Manager - Planning & Purchasing

About Medical Guardian:

Founded in 2005, Medical Guardian is a leading provider of innovative senior health solutions, with 625,000+ active members across the country. The company offers a full suite of connected-care medical alert systems and engagement services that empower older adults to live a life without limits and age safely at home. Medical Guardian boasts a 95% customer satisfaction rate, a #1 ranking on 16 medical alert consumer choice sites and achieves a 4.7+ star rating on Google Reviews.

Position Overview:

Reporting to the Vice President of Operations, the Procurement Manager – Planning and Purchasing is responsible for owning inventory planning, statistical forecasting, vendor management, and end-to-end purchasing execution. This role serves as the dedicated owner of the supply planning engine and purchasing cadence, ensuring revenue protection, COGS accuracy, working capital efficiency, and stockout avoidance.

Scope of Responsibility:

• Own and maintain the Sales and Operations planning process to develop demand and supply planning models on weekly and monthly cadences.
• Lead 12-month supply modeling, replenishment planning, and forecast reconciliation.
• Drive demand and supply balancing, including scenario modeling for growth, promotions, constraints, and risk.
• Execute end-to-end purchasing activities including PO creation, expediting, follow-ups, cost validation, and tracking.
• Establish and manage PO cadence and vendor adherence to lead times, pricing, and service levels.
• Lead vendor performance management, including delivery adherence, escalations, and corrective actions.
• Maintain item master data and ensure alignment across Salesforce, Datex FootPrint(WMS), and Finance systems.
• Monitor and report on inventory health KPIs including weeks of supply, MAPE, stockouts, aging inventory, refurb yield, and inbound adherence.
• Partner closely with Finance on budget cycles, COGS modeling, forecast updates, and variance analysis.
• Provide clear, predictable inventory and supply signals to Sales, Care, Operations, and Warehouse teams.
• Establish redundancy, documentation, and continuity planning for inventory planning and purchasing functions.
• Adhere to organizational guidelines, internal controls, and financial governance standards.
• Other duties as assigned.

Performance and Success Measures:

• Reduction in stockouts and expedite freight spend.
• Improved forecast accuracy and planning signal reliability.
• Improved inventory turns and reduced excess or aging inventory.
• Improved vendor delivery and cost adherence.
• Improved COGS accuracy and working capital efficiency.

Requirements

• 5 to 7+ years of experience in supply chain planning, inventory management, replenishment, or procurement.
• Strong analytical capabilities including Excel-based modeling, forecasting tools, and BI platforms such as Power BI.
• Proven experience managing vendors, purchasing execution, and cost controls.
• Experience in distribution, inventory-driven environments, WMS, or consumer hardware preferred.
• Demonstrated ability to operate independently in a high-accountability role.
• Strong cross-functional communication and stakeholder partnership skills.
• Must be legally authorized to work in the United States without employer sponsorship.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick Time Off & Holidays)
• Company Paid Short Term Disability and Life Insurance
• Retirement Plan (401k) with Company Match