Procurement and Vendor Relations Specialist

We are seeking an experienced Procurement and Vendor Relations Specialist to join our team and support the growth of our Number Lookup product. The primary responsibility is to identify, engage, and onboard companies that provide MNP (Mobile Number Portability) databases or offer access to HLR (Home Location Register) through their network. This role involves building strong relationships with suppliers and operators globally to ensure optimal coverage and competitive pricing for our Number Lookup services.

 

Key Responsibilities:

  • Develop and execute a procurement strategy for MNP databases and HLR connectivity with global operators and service providers.
  • Identify and negotiate with new vendors, operators, and data providers who support mobile number portability in various countries.
  • Maintain and enhance relationships with existing vendors to ensure service reliability and high-quality coverage.
  • Conduct market research to identify potential suppliers and operators who can provide direct access to HLR through their networks.
  • Manage vendor contracts, pricing negotiations, and service agreements.
  • Collaborate closely with the operations and technical teams to ensure seamless integration of vendor services into the Number Lookup product.
  • Monitor supplier performance and ensure compliance with service level agreements (SLAs).
  • Continuously seek opportunities to optimize costs while maintaining the quality and coverage of the Number Lookup product.
  • Stay informed about industry trends and regulatory changes related to MNP, HLR, and mobile number portability services.

Target Outcomes:

  • Establish a comprehensive network of MNP and HLR providers across multiple regions.
  • Achieve cost savings and service improvements by negotiating favorable terms with vendors.
  • Ensure that vendor relationships are managed to deliver high-quality, reliable service for the Number Lookup product.
  • Increase the geographic coverage of the Number Lookup product by securing vendors that provide access to new countries or regions where portability services are in high demand.
  • Contribute to the continuous improvement of the Number Lookup product by identifying opportunities to enhance service quality

Requirements

  • Bachelor’s degree in business, telecommunications, procurement, or a related field.
  • Proven experience in vendor management and procurement, particularly in the telecommunications or Number Lookup industry.
  • Strong understanding of Mobile Number Portability (MNP) and HLR services.
  • Experience in negotiating contracts and managing vendor relationships.
  • Excellent communication and negotiation skills.
  • Ability to work cross-functionally with operations and other teams.
  • Familiarity with telecom regulations and mobile network infrastructure .
  • Fluent in English; additional languages are an advantage.

Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications.Cequens is a leading cloud communication platform in the Middle East and Africa region that provides Omni-Channel communication API’s enabling enterprises and developers to communicate with their customer base worldwide. Cequens’ proprietary Communication Platform leverages SMS, Voice, Push Notification, email, and Chat Apps APIs that is scalable, secure, reliable, and trusted by more than 500 enterprises worldwide, including HSBC, SAP, Google, Careem, Telegram, Anghami, SWVL, and AlRajhi Bank.We’re in the business of simplifying communications and building bridges to allow businesses to communicate with their customers, no matter where they are. Simply put, we enable enterprises to improve their digital customer experience by providing them with the tools to communicate with their customer in real time via voice, messaging services, and phone messaging.

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